At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and unforgettable guest experiences.
- Company: Join Teatro Hall Urban Pubs & Bars, known for its lively atmosphere and delicious menu.
- Benefits: Competitive pay, weekly payments, staff discounts, and free meals during shifts.
- Other info: Enjoy clear career progression, team trips, and a warm, family-like culture.
- Why this job: Be part of a dynamic, people-first team and make magic happen in the city!
- Qualifications: Experience in hospitality and a passion for training and leading teams.
The predicted salary is between 13 - 17 £ per hour.
We're on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London's best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone.
Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality. Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards. Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience. Able to deal with customer queries quickly and professionally. Always willing to learn new skills and explore opportunities, be approachable and encourage ideas. Able to support the Management team to deliver set goals. Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me? Competitive hourly rate + tronc. Weekly payments. Comprehensive training and ongoing development. Clear career progression with regular new openings nearby. Staff discounts across all pubs, bars, and restaurants. Team trips, incentives, and socials in a warm, family-like culture. Free meals during shifts. Employee Assistance Programme (EAP) via Licence Trade Charity. Lucrative referral scheme - earn up to £1,000 per successful referral. Birthday day off on us. Cycle-to-work scheme. Length-of-service rewards.
Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £13 – £17 hourly
Starting time: Immediate start!
Supervisor employer: Teatro Hall
Teatro Hall Urban Pubs & Bars is an exceptional employer, offering a vibrant work culture that prioritises team development and customer satisfaction. With competitive pay, comprehensive training, and clear career progression opportunities, employees enjoy a supportive environment where they can thrive. The company fosters a family-like atmosphere with regular team socials, staff discounts, and unique perks like birthday leave and a cycle-to-work scheme, making it an ideal place for those seeking meaningful and rewarding employment in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the venue before your interview! Swing by for a meal or a drink, and chat with the staff. This shows you’re genuinely interested and gives you some insider knowledge to impress during your conversation.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and show off your problem-solving skills.
✨Tip Number 3
Don’t just talk about your experience; share specific examples! Think of times when you’ve trained a team member or handled a tricky customer situation. This will help us see how you can bring that magic to our venue.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re keen on joining our dynamic team. We can’t wait to meet you and see how you can contribute to our vibrant atmosphere!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see your enthusiasm for food, drinks, and creating unforgettable experiences for our guests!
Tailor Your Application:Make sure to customise your application to highlight relevant experience that matches the Supervisor role. Mention specific skills or achievements that demonstrate your ability to lead a team and maintain high service standards.
Be Professional Yet Approachable:While we love a friendly vibe, keep your tone professional in your written application. Show us you can balance being approachable with the responsibility of managing a team and dealing with customer queries.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Teatro Hall
✨Know Your Menu Inside Out
Make sure you’re familiar with the dishes and drinks on offer, especially the Salmon Miso Bowl and Chicken Katsu curry. Being able to recommend items confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to maintain service standards and ensure safety, as this is crucial for a Supervisor role. Think about times when you’ve trained others or handled difficult situations.
✨Demonstrate Your Customer Service Savvy
Be ready to discuss how you handle customer queries and complaints. Share specific instances where you turned a negative experience into a positive one, showcasing your professionalism and approachability.
✨Express Your Willingness to Learn
Let them know you’re eager to develop new skills and take on challenges. Mention any relevant training or courses you’ve completed, and be open about your desire to grow within the company. This aligns perfectly with their focus on ongoing development.
