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- Tasks: Lead a dynamic team and ensure top-notch service in our wellness beverage stores.
- Company: Join a luxury wellness brand making waves in the beverage industry.
- Benefits: Competitive pay, immediate start, and a chance to grow with us.
- Why this job: Be part of a fresh, innovative team and elevate customer experiences.
- Qualifications: Experience with coffee machines and strong customer service skills preferred.
- Other info: Exciting opportunity to work in vibrant South Kensington or Mayfair locations.
The predicted salary is between 28 - 34 £ per hour.
We are a wellness brand serving elevated beverages within 2 stores in London since 2020. We are excited to continue our journey in the industry and grow with an excellent team. As we grow, we are looking for store leaders in both South Kensington and Mayfair to show leadership and maturity.
Responsibilities:
- Sending daily reports to operations manager – sales reports / stock reports / special moments / operational needs.
- Lead service with professionalism and a duty of care.
- On shift training and quality control.
- Complaint handling.
- Scheduling.
- Checklist management.
Requirements:
- Confident on a coffee machine.
- Worked in fast paced drinks service.
- Food safety and hygiene.
- Strong customer service skills.
We are looking to hire within the next 2 weeks and be ready for the floor by March 1st-7th.
Experience / Details:
- Experience: Not required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £14.5 hourly
- Starting time: Immediate start!
We are a luxury wellness beverage bar offering adaptogenic and refined sugar free goods! Everything is fresh and homemade.
Store Lead employer: tease
Contact Detail:
tease Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Lead
✨Tip Number 1
Get to know the brand! Before your interview, dive into our wellness philosophy and product offerings. This will not only impress us but also help you connect with our mission during the conversation.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We love candidates who can demonstrate their ability to handle complaints with professionalism.
✨Tip Number 3
Practice your coffee-making skills! Since being confident on a coffee machine is key, why not brush up on your barista techniques? It’ll give you an edge and show us you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the quickest way to get noticed by our hiring team. Plus, it shows us you’re genuinely interested in joining our wellness journey right from the start.
We think you need these skills to ace Store Lead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellness and elevated beverages shine through. We want to see that you’re genuinely excited about joining our team and contributing to our mission!
Tailor Your Experience: Make sure to highlight any relevant experience you have in fast-paced drinks service or customer service. We love seeing how your background aligns with the responsibilities of a Store Lead, so don’t hold back!
Be Professional Yet Approachable: Your written application should reflect the professionalism we expect in-store, but also show your friendly side. We’re looking for leaders who can connect with customers and team members alike!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at tease
✨Know Your Beverages
Familiarise yourself with the products offered by the wellness brand. Understand the benefits of adaptogenic ingredients and refined sugar-free options. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you showcased leadership and maturity. Think about times when you trained others, handled complaints, or managed a team. Being able to articulate these experiences will highlight your suitability for the Store Lead role.
✨Practice Customer Service Scenarios
Since strong customer service skills are essential, consider common scenarios you might face in a fast-paced drinks service environment. Practising how you would handle difficult customers or service challenges can help you respond confidently during the interview.
✨Showcase Your Coffee Skills
If you're confident on a coffee machine, be ready to discuss your experience. You might even want to demonstrate your skills if the opportunity arises. Highlighting your technical abilities will reassure the interviewers that you can lead service with professionalism.
