Recovery Dispatch Coordinator in Wisbech

Recovery Dispatch Coordinator in Wisbech

Wisbech Full-Time 25100 - 26000 £ / year (est.) No home office possible
Tears of Sutton Bridge

At a Glance

  • Tasks: Coordinate recovery operations and provide updates to customers and drivers.
  • Company: Join the supportive team at Tears of Sutton Bridge.
  • Benefits: Competitive salary, flexible shifts, and a dynamic work environment.
  • Why this job: Be part of a crucial team that helps people in need every day.
  • Qualifications: Strong IT and organisational skills; call centre experience preferred.
  • Other info: Opportunity for overtime and career growth in a small, friendly team.

The predicted salary is between 25100 - 26000 £ per year.

Interested in joining our team at Tears of Sutton Bridge? We are looking for a Recovery Dispatch Coordinator to join our team on a full time basis - this role is based at our Sutton Bridge Depot (PE12 9SH).

What will you be doing?

  • Liaising with customers via telephone to provide updates for recoveries
  • Liaising with recovery drivers and other recovery clubs to resolve dispatch issues
  • Organising incoming breakdowns and dispatching drivers to live jobs
  • Taking credit card payments for private customers
  • Using in-house system to receive and dispatch jobs and carry out invoicing
  • General office administration tasks

What will you need?

  • This role requires good IT skills and strong organisational skills
  • Experience working in a fast paced environment, as this is a call centre that takes a high volume of calls
  • Knowledge of the area and motor vehicles would be advantageous but not essential
  • Overtime is an absolute requirement of the role, due to working in a small team of 4, holiday cover and absence cover will be required.

If this sounds like you, please hit apply now!

Recovery Dispatch Coordinator in Wisbech employer: Tears of Sutton Bridge

At Tears of Sutton Bridge, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a vital role in our operations. Located in the picturesque Sutton Bridge, our Recovery Dispatch Coordinator position offers competitive pay, flexible shift patterns, and opportunities for professional growth within a close-knit team. Join us to make a meaningful impact while enjoying a rewarding career in the recovery industry.
Tears of Sutton Bridge

Contact Detail:

Tears of Sutton Bridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recovery Dispatch Coordinator in Wisbech

✨Tip Number 1

Get to know the company! Research Tears of Sutton Bridge and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your phone skills! Since you'll be liaising with customers and drivers, make sure you're comfortable speaking on the phone. Try role-playing with a friend to get used to handling different scenarios.

✨Tip Number 3

Show off your organisational skills! During interviews or calls, share examples of how you've managed multiple tasks in a fast-paced environment. This will demonstrate that you can handle the demands of the Recovery Dispatch Coordinator role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Tears of Sutton Bridge.

We think you need these skills to ace Recovery Dispatch Coordinator in Wisbech

Customer Liaison
Organisational Skills
IT Skills
Call Handling
Dispatch Coordination
Payment Processing
Invoicing
Office Administration
Knowledge of Motor Vehicles
Ability to Work in a Fast-Paced Environment
Team Collaboration
Flexibility for Overtime

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Recovery Dispatch Coordinator role. Highlight your relevant experience, especially in fast-paced environments, and show us how your skills match what we're looking for.

Show Off Your IT Skills: Since good IT skills are a must for this role, don’t forget to mention any software or systems you’re familiar with. If you've used similar dispatch or invoicing systems before, let us know!

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Tears of Sutton Bridge

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Recovery Dispatch Coordinator. Familiarise yourself with the tasks mentioned in the job description, like liaising with customers and dispatching drivers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Show Off Your IT Skills

Since good IT skills are essential for this position, be prepared to discuss your experience with relevant software or systems. If you have used any dispatch or invoicing systems before, mention them! We recommend practising how you would navigate these systems, as it could come up during the interview.

✨Demonstrate Your Organisational Skills

In a fast-paced environment like a call centre, strong organisational skills are key. Think of examples from your past experiences where you successfully managed multiple tasks or resolved issues under pressure. Sharing these stories will highlight your ability to thrive in a busy setting.

✨Be Ready for Overtime Questions

Since overtime is a requirement for this role, be prepared to discuss your availability and willingness to work extra hours. It’s a good idea to express your understanding of the small team dynamic and how you can contribute positively to cover absences and holidays.

Recovery Dispatch Coordinator in Wisbech
Tears of Sutton Bridge
Location: Wisbech

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