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- Tasks: Coordinate recovery operations and provide updates to customers and drivers.
- Company: Join the supportive team at Tears of Sutton Bridge.
- Benefits: Competitive salary with overtime potential and a dynamic work environment.
- Why this job: Be part of a small team making a real difference in recovery services.
- Qualifications: Strong IT and organisational skills; call centre experience is a plus.
- Other info: Flexible shift patterns and opportunities for growth in a fast-paced setting.
The predicted salary is between 19500 - 25500 £ per year.
Interested in joining our team at Tears of Sutton Bridge? We are looking for a Recovery Dispatch Coordinator to join our team on a full time basis - this role is based at our Sutton Bridge Depot (PE12 9SH).
What will you be doing?
- Liaising with customers via telephone to provide updates for recoveries
- Liaising with recovery drivers and other recovery clubs to resolve dispatch issues
- Organising incoming breakdowns and dispatching drivers to live jobs
- Taking credit card payments for private customers
- Using in-house system to receive and dispatch jobs and carry out invoicing
- General office administration tasks
What will you need?
- This role requires good IT skills and strong organisational skills
- Experience working in a fast paced environment, as this is a call centre that takes a high volume of calls
- Knowledge of the area and motor vehicles would be advantageous but not essential
- Overtime is an absolute requirement of the role, due to working in a small team of 4, holiday cover and absence cover will be required.
If this sounds like you, please hit apply now!
Recovery Dispatch Coordinator in Lincolnshire employer: Tears of Sutton Bridge
Contact Detail:
Tears of Sutton Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Dispatch Coordinator in Lincolnshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tears of Sutton Bridge. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your skills match the job description, especially your organisational skills and ability to handle a fast-paced environment.
✨Tip Number 3
Be ready to showcase your IT skills! Since this role involves using an in-house system, be prepared to discuss your experience with similar software or how quickly you can learn new systems. Confidence here can really set you apart!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives you a better chance of standing out in the crowd. Plus, it’s super easy to do!
We think you need these skills to ace Recovery Dispatch Coordinator in Lincolnshire
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the Recovery Dispatch Coordinator role involves and how your skills align with it.
Show Off Your Organisational Skills: In your application, highlight your organisational skills and any experience in fast-paced environments. We’re looking for someone who can juggle multiple tasks, so give us examples of how you've done this in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tears of Sutton Bridge
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recovery Dispatch Coordinator. Familiarise yourself with the job description and think about how your skills align with the tasks, like liaising with customers and dispatching drivers.
✨Brush Up on Your IT Skills
Since this role requires good IT skills, it’s a great idea to practice using similar systems or software. If you have experience with any dispatch or invoicing systems, be ready to discuss that in your interview. It shows you're prepared and capable!
✨Prepare for Fast-Paced Scenarios
Given that the role is in a call centre environment, think of examples from your past experiences where you successfully handled high-pressure situations. Be ready to share how you managed multiple tasks or resolved issues quickly.
✨Show Your Team Spirit
With a small team of just four, teamwork is crucial. Prepare to talk about your experiences working in teams, especially how you’ve covered for colleagues or collaborated to solve problems. This will demonstrate your commitment to supporting your team.
