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- Tasks: Coordinate recovery operations and provide updates to customers while managing dispatch issues.
- Company: Join the supportive team at Tears of Sutton Bridge, a leader in recovery services.
- Benefits: Competitive salary with overtime potential and a dynamic work environment.
- Why this job: Be part of a small team making a real difference in recovery services.
- Qualifications: Strong IT and organisational skills; call centre experience is a plus.
- Other info: Flexible shift patterns and opportunities for growth in a fast-paced setting.
The predicted salary is between 20500 - 25500 £ per year.
Interested in joining our team at Tears of Sutton Bridge? We are looking for a Recovery Dispatch Coordinator to join our team on a full time basis - this role is based at our Sutton Bridge Depot (PE12 9SH).
What will you be doing?
- Liaising with customers via telephone to provide updates for recoveries
- Liaising with recovery drivers and other recovery clubs to resolve dispatch issues
- Organising incoming breakdowns and dispatching drivers to live jobs
- Taking credit card payments for private customers
- Using in-house system to receive and dispatch jobs and carry out invoicing
- General office administration tasks
What will you need?
- This role requires good IT skills and strong organisational skills
- Experience working in a fast paced environment, as this is a call centre that takes a high volume of calls
- Knowledge of the area and motor vehicles would be advantageous but not essential
Overtime is an absolute requirement of the role, due to working in a small team of 4, holiday cover and absence cover will be required. If this sounds like you, please hit apply now!
Locations
Recovery Dispatch Coordinator in Lincolnshire, Sutton Bridge employer: Tears of Sutton Bridge
Contact Detail:
Tears of Sutton Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Dispatch Coordinator in Lincolnshire, Sutton Bridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tears of Sutton Bridge. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Recovery Dispatch Coordinator, especially your organisational skills and ability to handle a fast-paced environment.
✨Tip Number 3
Show off your communication skills! Since this role involves liaising with customers and drivers, be ready to demonstrate your ability to communicate clearly and effectively. Maybe share a story about a time you resolved an issue over the phone.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. So, hit that apply button and let’s get started!
We think you need these skills to ace Recovery Dispatch Coordinator in Lincolnshire, Sutton Bridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Recovery Dispatch Coordinator role. We want to see how your skills fit with our needs, so don’t be shy about showcasing your organisational and IT skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Tears of Sutton Bridge. Be sure to mention any experience in fast-paced environments or customer service.
Show Off Your Local Knowledge: If you know the Sutton Bridge area well, let us know! Mentioning your familiarity with local roads and landmarks can give you an edge, especially since this role involves dispatching drivers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Recovery Dispatch Coordinator position right away!
How to prepare for a job interview at Tears of Sutton Bridge
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recovery Dispatch Coordinator. Familiarise yourself with the tasks mentioned in the job description, like liaising with customers and dispatching drivers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed multiple tasks in a fast-paced environment before. Think of specific examples where you successfully juggled responsibilities, especially in a call centre or similar setting. This will demonstrate your ability to thrive under pressure.
✨Brush Up on IT Skills
As good IT skills are essential for this position, take some time to review any relevant software or systems you might encounter. If you have experience with dispatch systems or invoicing software, be ready to talk about it. If not, showing a willingness to learn can also go a long way!
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions for the interviewer. Ask about the team dynamics, shift patterns, or how they handle busy periods. This shows that you're engaged and thinking about how you can fit into their team, which is always a plus!
