At a Glance
- Tasks: Lead exciting projects in luxury retail tech and ensure seamless client experiences.
- Company: Join Teamwork Commerce, a global leader in retail technology with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Be at the forefront of fashion and tech, making a real impact on iconic brands.
- Qualifications: Experience in project management and a passion for luxury fashion is essential.
The predicted salary is between 36000 - 60000 £ per year.
Teamwork Commerce is a global leader in retail technology, trusted by some of the world’s most iconic luxury fashion brands to deliver agile, omnichannel solutions across their international operations. Headquartered in the US with a growing footprint across Europe, we specialise in flexible, cloud‑based platforms for Point of Sale, Order Management, CRM and Inventory – designed to elevate the in‑store and online experience for the modern consumer.
Our clients include household names in high‑end fashion and lifestyle, and they choose Teamwork because we understand the pace, precision and polish required in the retail sector. We empower retailers to offer exceptional customer journeys, underpinned by data‑driven insights, seamless integrations, all delivered with speed and precision.
As we expand our presence across the European market, we’re seeking a Project Manager who understands the nuances of luxury fashion and has proven experience managing technology implementations across multi‑country retail environments. You’ll be joining a team of sharp, driven professionals who move fast, think strategically and execute with excellence.
The purpose of the Project Manager, Client Services Europe is to facilitate resources and cooperation between teams for the ultimate success of client projects and overall account health. The Project Manager sets and manages expectations for the client and internal teams to deliver high quality service and achieve frictionless commerce.
Job Duties and Responsibilities:
- Develop and manage project plans for successful completion of projects in coordination with Client Success Manager and clients.
- Coordinate internal/external stakeholders and resources for timely completion of tasks and milestones.
- Set deadlines, assign tasks (internal and client stakeholders) and monitor progress of projects and other deliverables.
- Track written approvals & sign‑off of Level of Effort, design/requirements and acknowledgements.
- Escalate delays, risks and issues internally as needed (Support issues, project delays, etc.).
- Track project budget and time spent.
- Report on project status and closure to Operations Director.
- Coordinate priorities of internal team for projects and other open requests.
- Maintain project/task management tools (Jira, Confluence, Smartsheet, Google Docs and Excel, etc.).
- Work with clients and Service Team to develop rollout/go‑live plans.
- Lead calls with VIP clients and communicate with C‑level executives.
The Project Manager’s first escalation point is to the Client Success Manager if a project or task is appearing to fall behind schedule. The PM can also use their judgement and has the right to escalate to Operations Director, Technical Director, VP Operations, another applicable VP and/or the CEO as they see warranted to get assistance when needed.
The goal of the Project Manager is to set expectations, allocate resources, push progress and lead communication for projects, client requests and open tasks in order to achieve successful delivery.
Project Manager – UK, IRE employer: Teamwork Commerce
Teamwork Commerce is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about the intersection of fashion and technology. With a commitment to employee growth, we offer opportunities for professional development and collaboration within a team of driven professionals who thrive in a fast-paced environment. Located in vibrant cities like London and Dublin, our employees enjoy a unique blend of creativity and precision, working with iconic luxury brands to deliver cutting-edge retail solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager – UK, IRE
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and tech sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your project management successes, especially in luxury fashion or technology implementations. Use visuals and data to demonstrate your impact – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching Teamwork Commerce and its clients. Understand their products and how you can contribute to their mission of frictionless commerce. Tailor your answers to show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Project Manager – UK, IRE
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Project Manager role. Highlight your experience in managing technology implementations, especially in multi-country retail environments, to show us you understand the nuances of luxury fashion.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the intersection of fashion and technology. Share specific examples of how you've successfully managed projects and delivered high-quality service in previous roles.
Showcase Your Communication Skills:As a Project Manager, communication is key. In your application, demonstrate your ability to coordinate with various stakeholders and lead calls with clients. We want to see how you can set expectations and keep everyone on the same page!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Teamwork Commerce
✨Know Your Project Management Tools
Familiarise yourself with tools like Jira, Confluence, and Smartsheet before the interview. Be ready to discuss how you've used these platforms in past projects, as this will show your practical experience and readiness to hit the ground running.
✨Understand the Luxury Fashion Sector
Do your homework on the luxury fashion industry and Teamwork Commerce's role within it. Being able to speak knowledgeably about current trends and challenges in retail technology will demonstrate your genuine interest and understanding of the market.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you would handle specific project challenges or client interactions. Think of examples from your past experiences where you successfully managed timelines, budgets, or stakeholder expectations, and be ready to share those stories.
✨Showcase Your Communication Skills
As a Project Manager, communication is key. Prepare to discuss how you’ve effectively led calls with clients, especially C-level executives. Highlight your ability to convey complex information clearly and how you ensure all stakeholders are aligned throughout a project.
