(Senior) Product Manager AI (all genders)

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

• Develop an understanding of users, customers, markets, and competitors, especially towards opportunities to apply AI and data-driven approaches to solve customer requirements.
• Formulate and communicate the product requirements for TeamViewer AI, create and own the product backlog, create ideas for new features and use-cases based on in-depth discovery work with customers.
• Specify the Use-Cases and Requirements, support the delivery and launches, and continuously observe the success of the Product and translate your insights into improvements.
• Work across the organization with stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development.
• Translate industry AI trends into Endpoint Management needs to deliver context-aware recommendations and insights for IT admins and end users.
• Automate End-Point Management and DEX: Apply generative AI to record sessions, generate recommendations and automations, and continuously update a self-help knowledge base and drive faster issue resolution to boost employee experience.

Requirements

• University Degree in Information Technology, Data Science, Business or related field.
• Proven Track record of product initiatives in the AI space.
• Experience with user experience design and end user application of AI.
• Proficiency in product and project management.
• Ability to work in a cross functional, cross location and multi-skilled team.
• Basic Understanding of Endpoint Management, Remote Connectivity and DEX solutions.
• Deep Knowledge of current AI, LLM and Machine Learning technology.
• Customer centricity, experience in directly working with customers and partners in the software development cycle.
• Understanding of data management concepts and lifecycle (data ingestion, governance, enrichment, value creation).
• Fundamental knowledge of Data Science and analytics, with the ability to translate between data-driven opportunities and product requirements.
• Having worked with agile software development methodologies.
• A proactive mindset, eagerness to learn, and strong collaboration skills.
• Fluent in English; German is a plus.

What we offer

• Onsite Onboarding in our HQ office for an optimal start.
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews.
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer.
• Public transport friendly offices.
• Option to lease an e-bike (Germany only).
• Special terms for local gyms.
• Access to Corporate Benefits platform with many discounts.
• Regular Team events and company-wide celebrations.
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
• Hybrid and Flexible work time with up to 50% home office.
• Work From Abroad Program allowing up to 40 days of work outside your contracting country.

We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.