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- Tasks: Lead global platform operations, ensuring 24/7 service availability and performance.
- Company: Join a dynamic social network focused on innovation and collaboration.
- Benefits: Enjoy flexible work hours, bonuses, company stocks, and remote work options.
- Why this job: Be part of a culture that values diversity, continuous learning, and team development.
- Qualifications: Requires a degree in IT, 5+ years in leadership, and strong software development experience.
- Other info: Onsite onboarding, hybrid work model, and access to corporate benefits.
The predicted salary is between 54000 - 84000 £ per year.
We are looking for a Director of Platform Operations (all genders) to manage and support our teams. Work closely with other R&D leaders and contribute to department-wide initiatives. Lead and oversee the operations of our platform globally across all products, ensuring the availability and performance of our services 24/7. Formulate and execute a strategic roadmap aligned with the company's overall business objectives. Establish and enforce operational processes such as on-call, migrations, customer escalations, and deployments. Manage and mentor talented teams of software developers, DevOps engineers, and SREs, fostering a collaborative and innovative work environment. Establish and enforce coding standards, development methodologies, and quality assurance processes to deliver robust and scalable solutions. Provide technical leadership and guidance to the team, promoting a culture of continuous learning and skill development. Collaborate with stakeholders to gather requirements, define project scopes, and establish realistic timelines for upcoming projects. Encourage open feedback and communication within the team. Ensure the personal and professional development of team members to help them reach their full potential.
Requirements
- A university or college degree in Computer Science, Information Technology, or a related field.
- 5+ years in a leadership role in an agile environment.
- 10+ years of professional software development experience.
- A hands-on mindset and a strong sense of ownership.
- Strong knowledge of microservice architecture, database design principles, scalable distributed systems, security, and network communication.
- Expertise in cloud-native development technologies (Docker, Kubernetes, etc.) and knowledge of at least one high-level language.
- Experience working with major cloud service providers (GCP, Azure, AWS).
- Structured and analytical working methods and a good team spirit.
- A spirit of lifelong learning and eagerness to tackle new challenges daily.
- Fluency in English is mandatory; additional languages such as German are a plus.
What we offer
- Onsite onboarding at our HQ for an optimal start.
- Great compensation and benefits, including bonuses, company stocks, and salary reviews.
- Premiums for private pension plans (BAV) topped up by TeamViewer.
- Public transport-friendly offices.
- Option to lease an e-bike (Germany only).
- Special terms for local gyms.
- Access to Corporate Benefits platform with many discounts.
- Regular team events and company-wide celebrations.
- Open door policy, no dress code, all-hands meetings, and leadership lunches.
- Hybrid and flexible work hours with up to 50% home office.
- Work From Abroad Program allowing up to 40 days of remote work outside your country.
- We celebrate diversity as a core value and invite you to join and drive our CARE initiatives.
Director, Platform Operations employer: TeamViewer
Contact Detail:
TeamViewer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Platform Operations
✨Tip Number 1
Familiarise yourself with our platform and its operations. Understanding how our services function and the challenges we face will help you articulate your vision for improving performance and availability during interviews.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've successfully managed teams in an agile environment. Highlight specific instances where you've fostered collaboration and innovation, as these are key aspects of the role.
✨Tip Number 3
Brush up on your technical knowledge, especially around microservice architecture and cloud-native technologies like Docker and Kubernetes. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare to discuss your approach to mentoring and developing team members. We value personal and professional growth, so sharing your strategies for fostering a culture of continuous learning will resonate well with us.
We think you need these skills to ace Director, Platform Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in platform operations and leadership roles. Emphasise your expertise in agile environments, cloud-native technologies, and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss how your background aligns with their needs, particularly in managing teams and driving operational excellence.
Highlight Technical Skills: In your application, clearly outline your technical skills related to microservice architecture, cloud services, and software development. Mention specific projects or achievements that demonstrate your capabilities.
Showcase Leadership Experience: Provide examples of your leadership experience, focusing on how you've mentored teams, fostered collaboration, and implemented successful operational processes in previous roles.
How to prepare for a job interview at TeamViewer
✨Showcase Your Leadership Experience
As a Director of Platform Operations, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully managed teams, fostered collaboration, and driven initiatives in previous roles.
✨Demonstrate Technical Expertise
Make sure to highlight your knowledge of microservice architecture, cloud-native technologies, and software development practices. Be ready to discuss how you've applied these in real-world scenarios, especially in an agile environment.
✨Align with Company Objectives
Understand the company's business goals and be ready to articulate how your strategic roadmap can align with them. This shows that you’re not just focused on operations but also on contributing to the overall success of the organisation.
✨Emphasise Continuous Learning
Given the fast-paced nature of technology, express your commitment to lifelong learning. Share examples of how you've encouraged this within your teams and how you stay updated with industry trends and advancements.
