At a Glance
- Tasks: Lead customer journey initiatives for 500,000+ SMB customers and develop data-driven retention strategies.
- Company: Join TeamViewer GmbH, a leader in innovative tech solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic environment with the chance to build and lead a talented team.
- Why this job: Make a significant impact on customer retention and drive revenue in a global role.
- Qualifications: Experience in customer growth, strong communication skills, and familiarity with PLG.
The predicted salary is between 80000 - 100000 £ per year.
Team Viewer Gmb H is seeking a VP, Customer & Retention Marketing to own post-sale customer journey for 500,000+ SMB customers, building scalable, data-driven retention programs.
You’ll lead onboarding, adoption, retention, and expansion, partnering with Product to reduce churn and drive revenue.
You will hire and grow a team, design automated lifecycle campaigns, and own metrics like NRR and churn.
This role requires global scope, PLG familiarity, and strong English communication.
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VP of Customer Growth & Retention Marketing employer: TeamViewer GmbH
TeamViewer GmbH is an exceptional employer, offering a dynamic work environment in Greater London that fosters collaboration and innovation. With a strong focus on employee growth, the company provides opportunities for professional development alongside competitive compensation and a hybrid work model, ensuring a healthy work-life balance. The inclusive culture encourages creativity and teamwork, making it a rewarding place for those passionate about SaaS marketing.
StudySmarter Expert Advice🤫
We think this is how you could land VP of Customer Growth & Retention Marketing
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for TeamViewer GmbH and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like TeamViewer GmbH are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with TeamViewer GmbH on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at TeamViewer GmbH. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace VP of Customer Growth & Retention Marketing
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit TeamViewer GmbH. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of TeamViewer GmbH:Show us that you’ve done your homework! In your application, briefly mention what you admire about TeamViewer GmbH’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at TeamViewer GmbH
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at TeamViewer GmbH will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At TeamViewer GmbH, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
