At a Glance
- Tasks: Become a key technical partner, demonstrating our software solutions to enterprise customers.
- Company: Join TeamViewer, a leader in digital workplace technology with a vibrant culture.
- Benefits: Enjoy competitive pay, bonuses, flexible work options, and great perks like gym discounts.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact by shaping the future of digitalisation with innovative tech.
- Qualifications: 5+ years in solutions engineering or IT consulting, with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
As a (Senior) Solutions Engineer, you will be a key technical & business partner to the Sales Team for enterprise accounts, responsible for demonstrating the value of our software solutions to prospective and existing customers. You will collaborate closely with sales, product, and technical teams to deliver tailored solutions that address the unique challenges of our customers' IT environments.
Responsibilities
- Technical Expertise & Demonstrations
- Become a subject matter expert on TeamViewer’s IT and DEX product portfolio.
- Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points.
- Articulate the technical and business value of our solutions to both technical and non-technical audiences.
- Discovery & Solution Design
- Conduct detailed discovery sessions to understand customer challenges and objectives.
- Design and propose customized solutions that align with customer needs and leverage TeamViewer’s capabilities.
- Develop solution proposals, statements of work (SOWs), and technical documentation.
- Proof of Value (POV/POC) & Pilot Management
- Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments.
- Provide hands‑on technical guidance and support throughout the validation process.
- Analyze results and deliver actionable recommendations.
- Sales Enablement & Collaboration
- Partner with sales teams throughout the sales cycle, providing technical expertise and support.
- Respond to RFx documents with accurate and compelling technical responses.
- Collaborate with Product Management, Engineering, and Customer Success to ensure customer satisfaction and continuous improvement.
- Thought Leadership & Market Awareness
- Stay current on industry trends, competitive offerings, and emerging technologies.
- Provide feedback to internal teams to influence product roadmap and innovation.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
- 5+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
- Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX platforms.
- Experience with SaaS applications such as RMM, ITSM, Asset Management, and Observability tools.
- Hands‑on experience with APIs, scripting, virtualization, cloud computing, and security protocols.
- Proven ability to engage with C‑level stakeholders and translate complex technical concepts into business value.
- Strong presentation, communication, and documentation skills.
- Willingness to travel up to 30% of the time.
- Exceptional interpersonal skills – you excel at building trust and rapport with stakeholders at all levels, from IT professionals to C‑level executives.
- Strong technical acumen – you have deep knowledge of enterprise systems management, modern device management, and end‑user computing.
- Collaborative mindset with independent drive – you thrive both as a self‑starter and as a team player.
- Professional presence and attention to detail – you bring a polished, reliable approach to every customer interaction.
- Excellent communication skills – your verbal, written, and presentation abilities are top‑tier.
What we offer
- Onsite Onboarding in our HQ office for an optimal start.
- Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews.
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer.
- Public transport friendly offices.
- Option to lease an e-bike (Germany only).
- Special terms for local gyms.
- Access to Corporate Benefits platform with many discounts.
- Regular Team events and company‑wide celebrations.
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
- Hybrid and Flexible work time with up to 50% home office.
- Work From Abroad Program allowing up to 40 days of work outside your contracting country.
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported.
Senior Solutions Engineer (f/m/x) Sales · London, Berlin, München · employer: TeamViewer GmbH
Contact Detail:
TeamViewer GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Engineer (f/m/x) Sales · London, Berlin, München ·
✨Tip Number 1
Get to know TeamViewer inside out! Familiarise yourself with our products and how they solve real-world problems. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your presentation skills! As a Senior Solutions Engineer, you'll need to communicate complex ideas clearly. Grab a friend or use a mirror to rehearse your demos and make sure you can engage both technical and non-technical audiences.
✨Tip Number 3
Network like a pro! Connect with current TeamViewer employees on LinkedIn or attend industry events. Building relationships can give you insights into our culture and help you stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Senior Solutions Engineer (f/m/x) Sales · London, Berlin, München ·
Some tips for your application 🫡
Show Your Technical Expertise: Make sure to highlight your technical skills and experience in your application. We want to see how you can bring value to our team, so don’t hold back on showcasing your knowledge of enterprise IT environments and SaaS applications.
Tailor Your Application: Take the time to customise your application for the Senior Solutions Engineer role. Use the job description as a guide to align your experiences with what we’re looking for, especially around customer engagement and solution design.
Be Clear and Concise: When writing your application, clarity is key! We appreciate well-structured responses that get straight to the point. Make it easy for us to see your qualifications and how they fit with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TeamViewer GmbH
✨Know Your Stuff
Make sure you dive deep into TeamViewer’s IT and DEX product portfolio. Familiarise yourself with the technical aspects and be ready to discuss how these solutions can address customer pain points. This will show your expertise and help you articulate the value of the products effectively.
✨Tailor Your Approach
Before the interview, think about how you can customise your responses to reflect the unique challenges faced by enterprise accounts. Prepare examples from your past experiences where you successfully designed solutions that met specific customer needs. This will demonstrate your ability to connect with the role.
✨Engage with Confidence
Practice delivering engaging product demonstrations and presentations. You’ll need to convey complex technical concepts clearly to both technical and non-technical audiences. Rehearse your delivery to ensure you come across as confident and polished during the interview.
✨Show Your Collaborative Spirit
Highlight your experience working with cross-functional teams, especially in sales cycles. Be prepared to discuss how you’ve partnered with sales professionals and other departments to achieve shared goals. This will showcase your collaborative mindset and ability to thrive in a team environment.