At a Glance
- Tasks: Schedule recording sessions and manage participant communications for exciting data collection projects.
- Company: Join DataForce, a leading provider of language and technology solutions worldwide.
- Benefits: Flexible remote work, competitive pay, and the chance to enhance your skills.
- Other info: Great opportunity for career growth in a dynamic, supportive environment.
- Why this job: Be the vital link in innovative projects while working from anywhere.
- Qualifications: Fluency in Mesopotamian Arabic and strong communication skills required.
Work Location: Remote
Engagement Model: Freelance / Independent Contractor
Expected Work Schedule: ca. 4-8 hours per day, 5 days a week
Expected Start Date: First week of Sep. 2026
Duration: 6-8 weeks, depending on the task assigned
Language(s) Needed: Mesopotamian Arabic
Work Summary
DataForce is seeking a motivated Scheduler to work remotely to schedule recording sessions for one of our Data Collection projects taking place in London, UK. As our Scheduler, you will play a pivotal role in ensuring that our project runs smoothly, appointments with project participants are efficiently scheduled and managed, and deadlines are met.
Schedulers are responsible for communicating with potential participants via phone or email, as well as screening them based on defined criteria, and scheduling them based on their availability. Schedulers are also responsible for responding to pre-study participant questions, and pre-study follow-ups to encourage attendance and minimize no shows. The remote scheduler is the first point of contact between our team and study participants.
Work Responsibilities:
- Validation of candidates via phone call according to project requirements
- Checking their availability for the project
- Answering candidates' questions
- Providing logistic information
- Scheduling candidates for the sessions time
- Sending reminders to the participants to make sure they don't forget about the scheduled sessions
- Filling the session schedule days in advance
- Communicating daily schedule updates to project team
Work Requirements:
- Idiomatic fluency in Mesopotamian Arabic
- Can adapt to the CET time zone
- Be able to work a flexible schedule as needed
- Have computer competency for data entry and the production of reports and schedules
- Be able to adapt to changing priorities through applied feedback, and shifting focus quickly as project needs evolve
- Must possess outstanding customer service, excellent communication skills including phone, email, and electronic media communication
- Must be extremely detail-oriented
- Experience working in a team
In case you have any questions about this role contact us at:
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching, and processing data for Machine Learning in different AI domains.
Remote Scheduler - Mesopotamian Arabic in London employer: Teamtailor
At Teamtailor, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As a Senior Backend Engineer, you will not only have the chance to work with cutting-edge technologies but also contribute to meaningful projects that make a real impact in the education technology sector. We offer ample opportunities for professional growth and development, ensuring that our employees thrive in their careers while enjoying the flexibility of remote work in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Scheduler - Mesopotamian Arabic in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Teamtailor. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Teamtailor before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Remote Scheduler - Mesopotamian Arabic in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Teamtailor:Your cover letter is your chance to shine! Tell us why you want to work at Teamtailor specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Teamtailor!
How to prepare for a job interview at Teamtailor
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
