At a Glance
- Tasks: Join our team to help improve healthcare with innovative software solutions.
- Company: Radar Healthcare, a leading health-tech company focused on patient safety.
- Benefits: Enjoy flexible working, competitive salary, and 25 days holiday plus bank holidays.
- Other info: Be part of a friendly, values-led culture with great career growth opportunities.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: No experience required; just a passion for technology and helping others.
The predicted salary is between 27000 - 33000 £ per year.
Be a part of something bigger... Radar Healthcare is dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards – making it easier than ever for healthcare providers to deliver top-quality care to their patients. We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.
Our Values At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:
- Customer focused with a partnership approach
- Open, honest and transparent
- Innovative
- Ethical, trustworthy and caring
Our People & Culture At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We’re an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we’re not all work and no play – we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.
The Opportunity Radar Healthcare's new Junior Product Consultant Are you passionate about technology, helping customers, and solving problems? Looking for an opportunity to build a career within a fast-growing healthcare technology company? At Radar Healthcare, we're on a mission to make healthcare safer. Our software helps healthcare organisations improve quality, reduce risk, and deliver better outcomes for patients and service users. We're looking for a Junior Product Consultant to join the team. This is an exciting entry-level role where you'll learn how to configure software, deliver customer training, support implementations, and help organisations get the most from the Radar Healthcare platform. Working alongside experienced Product Consultants and Senior Product Consultants, you'll gain hands-on experience delivering technology solutions that make a real difference across healthcare.
What you’ll be doing to make a difference: As part of our implementation team, you'll help customers successfully adopt the Radar Healthcare platform by:
- Supporting the configuration of the Radar Healthcare system to meet customer requirements.
- Creating and maintaining workflows, forms, templates, notifications, and other platform configurations.
- Developing your technical skills, including workflow configuration and XML-based setup.
- Assisting Product Consultants with implementation projects and delivery activities.
- Participating in customer workshops, onboarding sessions, and testing activities.
- Supporting User Acceptance Testing (UAT) and validating system configurations.
- Identifying and escalating technical challenges or configuration issues where appropriate.
- Maintaining accurate records of implementation activities and project progress.
Supporting Our Accelerator Programme You'll play a key role in helping new customers get up and running quickly by:
- Supporting the delivery of Radar Healthcare's Accelerator Programme.
- Coordinating customer meetings, workshops, and training schedules.
- Assisting with consultant resource planning and implementation administration.
- Monitoring project milestones and customer actions.
- Maintaining implementation documentation, meeting notes, and project updates.
- Responding to customer queries and supporting customers throughout their onboarding journey.
Delivering Training & Customer Enablement You'll help customers build confidence using the platform by:
- Delivering standard onboarding and user training sessions.
- Supporting customers with self-service configuration tools and functionality.
- Explaining product features, workflows, and configuration options.
- Assisting in the creation of training materials, guides, videos, and learning content.
- Supporting customer adoption initiatives that drive successful platform usage.
- Working alongside senior team members on larger or more complex training programmes.
Consultancy & Customer Engagement As your experience develops, you'll be involved in:
- Gathering and documenting customer requirements.
- Supporting discovery workshops and requirements sessions.
- Advising customers on standard functionality and best-practice configuration options.
- Helping customers improve processes through effective use of the Radar platform.
- Collaborating with Product, Technical, Analytics, and Customer Success teams to achieve successful outcomes.
Learning & Development This role is designed to help you grow into a Product Consultant position. You'll have opportunities to:
- Learn consultancy methodologies and implementation best practices.
- Develop technical configuration expertise.
- Gain a deeper understanding of healthcare processes and challenges.
- Participate in mentoring, training, and knowledge-sharing activities.
- Build valuable customer-facing skills.
Your journey so far... We're looking for someone who is curious, organised, tech-savvy, and enjoys working with people.
Essential Experience & Attributes:
- Demonstrable interest in technology, software delivery, healthcare technology, or consultancy.
- Strong organisational and administrative skills.
- Excellent written and verbal communication skills.
- Ability to build positive relationships with customers and colleagues.
- Strong attention to detail and ability to follow defined processes.
- Comfortable delivering presentations, demonstrations, or training sessions to small groups.
- Ability to manage multiple tasks and priorities effectively.
- Experience using Microsoft Office and business software applications.
Even better if you…
- Understanding of healthcare environments, NHS organisations, or health and social care operations.
- Experience configuring software platforms or business systems.
- Exposure to workflow design, process improvement, or technology implementation projects.
- Experience supporting customers or delivering customer-facing services.
The Bigger Picture Whilst we value professional experiences and qualifications, we’re committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidate's demonstrable skillset, drive and ethos so even if you don’t feel 100% qualified for the role – we welcome you to connect with us. We’d love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!
What we offer in return:
- A competitive salary of up to £30,000 per year, dependent on experience.
- Values-led culture - we’re extremely proud of our culture.
- Flexible working – We believe in empowering our team to work in a way that suits them best.
- 25 days holiday (+ Bank holidays) continually increasing with service, plus the option to buy up to a week.
- Birthdays off and a surprise through the letterbox.
- Charity leave – giving back is important to us.
- Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program.
- Healthcare - Cover with Medicash.
- Life cover – a pay-out of 3x your salary to support your beneficiaries.
- Compassionate leave of up to 5 days time off if you lose a loved one.
- Paid sick leave - Enhanced sick pay after 6 months.
- Enhanced family leave - Primary caregivers; 16 weeks full pay, 10 weeks half pay & secondary caregivers; 2 weeks full pay.
- Pension - We’re invested in your future, we contribute 3% of your salary to your pension pot.
- Electric vehicle scheme - Save up to 60% on the cost of an Electric Car.
- Workplace Nursery Scheme - Save up to 41% on nursery fees.
- Cycle, Tech & Home schemes - Save on home and tech purchases.
- Technology – We'll have a laptop all set up and ready for you on your first day.
- Dog friendly office.
- Socials – we get together as a full company at least four times per year.
- Discounts on cinema, vouchers, gym memberships, days out and much more.
- PLUS a monthly £36 allowance on our flexible benefits platform Radar Rewards.
Accessibility If you require any special considerations or adjustments to our application and interviewing process, please don't hesitate to let us know. We understand and celebrate the fact that every person that we connect with is different and therefore requires different starting points on their journey with us.
Connect with us! We'd love to hear from you! If this role isn't quite right for you but you feel like Radar Healthcare could be, click the Connect button on our careers site and we'll keep you in the loop of new opportunities as they arise.
Junior Product Consultant-No Experience Required in Leeds employer: Teamtailor
Radar Healthcare is an exceptional employer, dedicated to fostering a values-led, open, and inclusive culture that prioritises employee well-being and growth. With a competitive salary, flexible working arrangements, and a range of benefits including generous holiday allowances and mental health support, employees thrive in a supportive environment that encourages innovation and collaboration. Located in the vibrant city of Leeds, our team enjoys a fantastic office space complete with social events and a rooftop bar, making it a great place to build a meaningful career in healthcare technology.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Product Consultant-No Experience Required in Leeds
✨Dive into Local Health Networks
Health sciences administration is all about connections, so get yourself involved in local health networks and organisations. Attend community health events and workshops where you can meet professionals who work in the sector. This not only helps you make contacts but also shows your commitment to the field!
✨Leverage Your University Career Services
If you're still in school or just graduated, don’t forget to check out your university's career services. They often have partnerships with healthcare organisations looking to hire entry-level positions, plus they can help you with interview prep and networking opportunities—we've all been there!
✨Take Advantage of Online Job Fairs
Keep an eye out for online job fairs that focus on the health sciences sector. These virtual events are a goldmine for entry-level roles, as you can interact with recruiters and learn about job openings right from your home. It’s a casual way to get your face out there without the pressure of a formal interview!
✨Apply Directly through Our Website!
When you spot an opening you like, leap into action and apply through our website! We love seeing passionate candidates who are eager to kickstart their careers in health sciences administration. Ensure you tailor your application to reflect your real interest in the role and the company, Teamtailor!
We think you need these skills to ace Junior Product Consultant-No Experience Required in Leeds
Some tips for your application 🫡
Show Off Your Relevant Qualifications:In health sciences administration, we want to see any relevant qualifications, like a degree or certificates in health administration. Make sure you highlight these on your CV, especially if you've had coursework or projects that relate to the role. This will give us a clear idea of your academic background and how it fits with what we’re looking for at Teamtailor.
Highlight Your Experience with Health Systems:Even if you don’t have direct experience in administration, think back to any volunteer work, internships, or projects related to health systems. Detail your roles and what you learnt—especially any organisational or communication skills, as these are vital in our field. It’s all about showing us you’ve got the foundational knowledge and potential for growth in this entry-level role.
Craft a Genuine Cover Letter:Your cover letter should be your chance to tell us why you're excited about joining Teamtailor and how you can contribute. Share your passion for health sciences and what you hope to learn in this entry-level role. A personal touch goes a long way in making your application stand out from the crowd!
Make Your Application Reflect You:Since this is an entry-level position, let your personality shine through. Use clear language, be honest about your experiences, and don’t hesitate to show enthusiasm for learning and growth. We’re on the lookout for fresh talent, and your individuality could be what captures our attention at Teamtailor.
How to prepare for a job interview at Teamtailor
✨Showcase Your People Skills
In health sciences administration, it's all about communication and teamwork. Make sure to highlight any experiences where you've worked with diverse teams or interacted with patients. We want to see your ability to collaborate and manage relationships – a key part of the role at Teamtailor!
✨Familiarise Yourself with Relevant Software
You’ll likely encounter specific software tools in this field, like electronic health records (EHR) systems or data management software. Brush up on the basics of these tools, or if you’ve used any similar platforms, mention that experience. It’ll show we understand the technical side of health sciences administration when we chat with Teamtailor.
✨Focus on Your Learning and Adaptability
As an entry-level candidate, we know you might not have extensive experience, but emphasise your willingness to learn. Talk about your coursework, projects, or volunteer experiences that helped you develop relevant skills or insight. Showing that you’re coachable can be highly appealing to Teamtailor.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and critical thinking skills in real-life situations. Practice how you might handle common challenges in health administration, like managing patient data discrepancies or coordinating care. This can reveal your thought process and readiness for the role at Teamtailor.
