At a Glance
- Tasks: Lead daily operations, ensuring top-notch service and safety across all departments.
- Company: Join TeamSport, the UK's leading indoor karting company with exciting multi-activity experiences.
- Benefits: Enjoy discounted karting, food, drinks, and a rewards platform for your hard work.
- Other info: Flexible hours with opportunities for career development in a vibrant environment.
- Why this job: Be part of a fun, energetic team that values your growth and creativity.
- Qualifications: Strong leadership skills, excellent communication, and a knack for organisation.
The predicted salary is between 29700 - 36300 £ per year.
About Us: TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 38 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further. We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.
Why Join Us? A Career in the Fast Lane: At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities. Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.
Our Values:
- Put the Customer on Pole: Make every karting experience unforgettable.
- We Are One Crew: We’re a close-knit team, fuelled by energy and fun!
- Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
- Big Emphasis on Small Details: We get that the little things matter.
- Fuelled by Fun: It’s not just a job; it’s about enjoying what we do.
The Role: Reporting directly to the Divisional Operations Director you’ll take the lead in making sure our daily operations run smoothly and to the highest standard. You’ll ensure all company procedures are followed, wage budgets are kept on track, and every department delivers great service, safely and consistently. You’ll coach and develop your crew, keep an eye on standards, and play a key part in making your track a brilliant place to work and visit. You will continue to coach and grow your crew members and assist the wider business in being recognised as a Great Place to Work.
What we’re looking for: You’ll be a hands-on operator who sets the tone for the whole site. You’ll be on the ground, working alongside your crew - especially during busy weekends and evenings.
About you: You’re a motivator with strong leadership skills. Your communication is top-notch, with a leadership style that adapts to the situation and the person. Flexibility is your middle name; our operation runs 7 days a week. You’re a pro at influencing and collaborating across all levels of the business. You’ve got a knack for proactive organisation and time management. Promoting equality, diversity, and an inclusive work environment is second nature. You’ve got the lowdown on Health and Safety, Food, and Consumer legislation.
Your Duties:
- Lead the team to hit all departmental KPIs, including wage ratio and financial targets.
- Foster collaboration between departments for stakeholder satisfaction and service level agreement adherence.
- Keep all departments running smoothly, maintaining top-notch service and safety in line with Standard Operating Procedures (SOP).
- Manage departmental budgets like a pro, keeping costs within limits and maximising profitability.
- Ensure all team members follow company policies, Health and Safety requirements, and relevant legislation to minimise risks and protect the business's reputation.
- Offer oversight and support to prevent accidents and maintain consistency across all areas.
- Build a culture of effective people management through recruitment, performance management, training, and talent management.
Please note: As a leisure and hospitality business, our peak times are during evenings and weekends. Therefore, flexibility to work during these hours is essential for this role. You are likely to have one in three weekends off. Successful applicants will be required to undergo a DBS check in accordance with our safeguarding policies.
General Manager in Sheffield employer: TeamSport
At TeamSport, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As the General Manager, you will have the opportunity to lead a passionate team in a dynamic environment, with ample opportunities for personal and professional growth. Our commitment to employee development, coupled with our focus on safety and service excellence, makes TeamSport a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TeamSport. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TeamSport
Don't be shy about reaching out to TeamSport directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TeamSport and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TeamSport
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
