New Home Sales Executive - Cambridge

We are currently recruiting for a New Home Sales Executive position in the Cambridge area with one of the largest housing associations in the UK.

Base Salary: £34,000 - £43,000 depending on experience. Plus commission and bonuses. OTE £60,000+

Shifts: Tuesday to Saturday (Sunday’s & Mondays off) 10am – 5:30pm

Main purpose of the role

Delivering sales activity on a site, or sites, from start to finish, across all sale tenures; outright private sales, shared ownership sales and any other sale product that may be introduced, such as Help to Buy and First Homes.

• Sell all plots available and the services that are offered by the panel mortgage broker and panel solicitors directly to customers while following standard protocols.

• Negotiate with customers to ensure the best sales outcome for the business. May also involve providing back-office support to a sales team.

• Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to customers; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

• Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities will include dealing with complex queries and investigating and resolving customer problems to ensure that customers are kept fully and regularly informed of the progress of their purchase.

• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response.

• Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities.

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts.

What we are looking for:

• You’ll need to bring experience in property sales, with a strong understanding of Shared Ownership, Help to Buy and Private Sale

• Excellent communication skills

• A professional and personable approach

• Confidence to work remotely, run sales offices on sites and represent sales and the wider company brand

• You should also be confident working with external partners such as solicitors, agents, and financial advisers, and be motivated to meet and exceed your sales targets.