Streamforce Producer

This role requires a blend of technical expertise and calm guidance, ensuring seamless execution of live streaming events. By working to enhance the online viewing experience, the Engineer will guide broadcasters on optimizing live stream workflows, implementing best practices, and maximizing audience engagement strategies. This role is essential for delivering high-quality, engaging live content that exceeds audience expectations, from initial planning through final production.

Duties & Responsibilities

• Collaborate with company top broadcasters to achieve advanced creative and content visions for their streaming experiences on company live platform.
• Help define viewer experience and streaming distribution requirements to bring broadcaster streams to platform.
• Manage aggressive timelines to ensure satisfactory testing, staging, and redundancy for partners prior to broadcast.
• Configure and operate live streaming hardware and software, including cameras, encoders, switchers, and streaming platforms (e.g., YouTube, Twitch, Facebook Live).
• Coordinate with event organizers, presenters, and production teams to ensure all technical requirements are met before and during the live event.
• Monitor broadcaster live streams and work with internal engineering teams to ensure 100% up-time; set up streaming software and platforms to ensure smooth broadcast delivery.
• Conduct pre-event technical tests to troubleshoot and optimize settings for video and audio quality.
• Educate, inform, and present what streaming is possible to our broadcaster partners worldwide.
• Advise on the setup, testing, and management of live video encodes remotely.
• Author bespoke workflow & streaming requirements documentation for sophisticated streaming designs; understanding and picking apart audio and video workflow and standards for troubleshooting audio-visual systems.
• Manage internal CRM/database for team collaboration.
• Stay current with industry trends and emerging technologies in live streaming and content production.
• Recommend and implement new tools, platforms, and techniques to enhance the quality and reach of live broadcasts.
• Assist with project and workflow documentation and special projects.
• Other duties as assigned.

Skills & Qualifications

• Excellent problem-solving abilities, especially under the pressure of a live broadcast environment.
• Ability to manage multiple aspects of a live event simultaneously, from technical setup to creative direction.
• An overall understanding of the live program production process is necessary and a strong sense of urgency in solving customer requests to ensure timely resolution is critical.
• Familiarity with network protocols and IT infrastructure related to live streaming.
• Effective communication and collaboration skills, with the ability to work closely with cross-functional teams.
• Good writing and engineering documentation skills.
• Demonstrated ability to perform tasks under tight deadlines in a live environment, work independently and manage simultaneous streams and encodes.
• Network IP protocol knowledge including http, rtmp, rtmps; proficient with SRT, Zixi, MPEG-TS, HEVC.
• Successful user experience design, and stream portal construction.
• Evidence of implementation of interactive stream delivery to multiple devices and platforms.
• In-depth, hands-on knowledge of audio and video production tools such as cameras, mixers, encoders, monitors, editing systems, etc. and ability to correctly set up and diagnose problems with such equipment.
• Ability to consult with manufacturers and integrators to install, test and recalibrate new and newly repaired gear.
• Ability to read and notate on high-level schematics, signal flow diagrams and construction drawings.
• Some level of audio, video, control, and network cable fabrication (and others); cable pulling and rack fabrication.
• Candidate must have a commitment to excellence in streaming media.
• Demonstrated ability to perform tasks under tight deadlines in a live environment, work independently and manage simultaneous streams and encodes.

Education & Experience

• 5+ years’ experience in live streaming, production, and events, within a large enterprise.
• Bachelor’s degree in Media Production, IT, Broadcast Engineering, Film, or a related field is preferred.
• Certifications include CBNT, CTS, and similar are preferred.

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.