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- Tasks: Manage bookings and ensure every guest journey is smooth and enjoyable.
- Company: Fast-growing business in Poole with a fun, supportive team culture.
- Benefits: Competitive pay, excellent commission, team events, and wellbeing support.
- Other info: Opportunity for career growth in a thriving industry.
- Why this job: Join a dynamic team where your performance directly impacts your earnings.
- Qualifications: 2+ years in reservations, strong communication, and organisational skills.
The predicted salary is between 25000 - 35000 £ per year.
Looking for a role where no two days are the same, you’re part of a busy team, and your earning potential reflects your performance? This could be the one. TeamJobs are partnering with a fast-growing and ambitious business in Poole, specialising in tailored accommodation solutions across Corporate, Healthcare, Construction and Insurance sectors. With over 20 years of success behind them, they’re now looking for a Reservations Consultant to join their fun, supportive and high-performing team.
What you’ll be doing:
- Managing enquiries from first contact through to confirmed booking
- Converting opportunities into high-value bookings while supporting revenue targets
- Coordinating with internal teams to ensure smooth arrivals and great guest experiences
- Keeping systems accurate and up to date, ensuring all tasks are completed daily
- Supporting payments and working closely with the finance team
- Responding quickly and professionally to guest queries
- Assisting with maintaining online listings and supporting marketing activity
- Building strong relationships with guests and property owners
What we’re looking for:
- 2+ years’ experience in Reservations
- Background in serviced accommodation, corporate housing or hotels
- Someone who thrives in a fast-paced, sales-focused environment
- Highly organised with strong attention to detail
- Confident communicator who enjoys building relationships
- A proactive, positive team player
Working hours: 5 days out of 7 on a rota basis, shifts between 8:00am – 6:30pm
What’s in it for you:
- Competitive hourly rate with excellent commission and bonus structure
- A supportive and collaborative team environment
- Opportunity to earn well based on performance
- Company pension, discounts and wellbeing support
- Regular team events and incentives
Why join? This is more than just a reservations role, it’s a chance to join a business that’s growing quickly, values its people and offers the opportunity to make a real impact.
Reservations Consultant in Stoke-on-Trent employer: TeamJobs
Contact Detail:
TeamJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Consultant in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Reservations Consultant role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to reservations and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers. Remember, showing your personality is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for tailored opportunities that match your skills and aspirations. It’s all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reservations Consultant in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who fits into our fun and supportive team.
Tailor Your Application: Make sure to tailor your application to the Reservations Consultant role. Highlight your relevant experience in reservations and customer service, and how it aligns with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is super important in this role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at TeamJobs
✨Know Your Stuff
Before the interview, make sure you research the company and its services thoroughly. Understand their target sectors like Corporate, Healthcare, Construction, and Insurance. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Experience
With 2+ years in reservations, be ready to discuss specific examples of how you've managed enquiries and secured bookings. Highlight any achievements that demonstrate your ability to convert opportunities into high-value bookings, as this is key for the role.
✨Demonstrate Your Organisational Skills
Since the job requires strong attention to detail and organisation, prepare to share how you keep systems accurate and up to date. You might want to mention tools or methods you use to manage tasks effectively, ensuring smooth guest experiences.
✨Be a People Person
As a Reservations Consultant, building relationships is crucial. Practice how you'll communicate confidently and professionally with guests and property owners. Think of examples where you've successfully built rapport and how that positively impacted your previous roles.