Pre-Offer Case Manager

Pre-Offer Case Manager

West Malling Full-Time 29000 - 51000 Β£ / year (est.) No home office possible
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TeamJobs

At a Glance

  • Tasks: Manage mortgage applications and ensure smooth communication with clients and brokers.
  • Company: Join a leading specialist in Buy to Let Mortgages, making a real impact in the industry.
  • Benefits: Enjoy private healthcare, pension contributions, social events, and flexible work options after training.
  • Why this job: Perfect for detail-oriented individuals who thrive in fast-paced environments and want to grow their careers.
  • Qualifications: Strong office administration experience and excellent communication skills are essential.
  • Other info: Free parking available; must drive unless living locally.

The predicted salary is between 29000 - 51000 Β£ per year.

TeamJobs West Malling, England, United Kingdom

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TeamJobs West Malling, England, United Kingdom

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This range is provided by TeamJobs. Your actual pay will be based on your skills and experience β€” talk with your recruiter to learn more.

Base pay range

Direct message the job poster from TeamJobs

Experienced Recruiter Marketing, Ecomm, Digital | Exec to Director level roles | 07741 314103 jaime.rana@teamjobs.co.uk

My client is a leading specialist in Buy to Let Mortgages. I am supporting them in the hire of a Pre-Offer Case Manager, this position would suit a candidate with strong office administration experience, keen to work in the mortgage sector and have the opportunity to develop within this role.

* Must Drive – Due to the location of the office unless you live very locally, free parking is provided

* Monday to Friday 8.30-5.30 office based for the first 2-3 months. After training, 1 day a week WFH.

The pre-offer team are responsible for processing mortgage applications from the point of application to the point of formal offer.

This position requires accuracy, attention to detail, strong written and verbal communication skills, the ability to multitask and enjoy a being working in a fast-paced environment. Due to time critical projects at time you will need to adapt priorities, working as part of a team and on your own to achieve great results.

People Related Tasks

* Build and maintain effective relationships with all new and existing clients.

* Act as the first point of contact with any queries on all mortgage applications from pre offer stage to

offer.

* Ensure timely, accurate and appropriate responses to telephone calls/enquiries

and any other correspondence from Mortgage brokers.

* Liaise with Mortgage Brokers, appraising them of the progress of specific mortgage cases and

seeking to resolve any queries that arise.

* Liaise with the Line Manager, escalating any specific problems for discussion and resolution.

* Liaise with the underwriting team, ensuring that application requirements and conditions are

complied with and updated.

Private Health Care with no excess

4% Pension contributions

Social events and dress down Fridays

Supported training and free parking

Christmas and Summer team-building events

Yearly salary review

Please get in touch to hear more!

Jaime.rana@teamjobs .co.uk

INDCP

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

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Pre-Offer Case Manager employer: TeamJobs

TeamJobs is an exceptional employer located in West Malling, offering a supportive work culture that prioritises employee growth and development. With benefits such as private healthcare, pension contributions, and opportunities for team-building events, employees can thrive in a dynamic environment while enjoying a healthy work-life balance, including the flexibility of working from home after training.
TeamJobs

Contact Detail:

TeamJobs Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Pre-Offer Case Manager

✨Tip Number 1

Familiarise yourself with the mortgage application process. Understanding the steps involved will help you communicate effectively with clients and mortgage brokers, showcasing your knowledge during interviews.

✨Tip Number 2

Highlight your organisational skills by preparing examples of how you've managed multiple tasks in a fast-paced environment. This will demonstrate your ability to multitask, which is crucial for the Pre-Offer Case Manager role.

✨Tip Number 3

Network with professionals in the mortgage sector. Attend industry events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.

✨Tip Number 4

Prepare to discuss your experience in building client relationships. Think of specific instances where you've successfully resolved queries or maintained effective communication, as this is key for the role.

We think you need these skills to ace Pre-Offer Case Manager

Office Administration
Attention to Detail
Strong Written Communication Skills
Strong Verbal Communication Skills
Multitasking
Time Management
Customer Relationship Management
Problem-Solving Skills
Team Collaboration
Adaptability
Knowledge of Mortgage Processes
Ability to Work in a Fast-Paced Environment
Proficiency in Microsoft Office Suite

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant office administration experience and any skills related to the mortgage sector. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and communication skills. Mention specific examples of how you've successfully managed multiple tasks in a fast-paced environment.

Highlight Relevant Skills: In your application, emphasise your ability to build relationships and handle queries effectively. Mention any experience you have with mortgage applications or similar processes.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at TeamJobs

✨Know the Mortgage Sector

Familiarise yourself with the basics of buy-to-let mortgages and the current market trends. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.

✨Highlight Your Administration Skills

Prepare examples from your past experiences that showcase your strong office administration skills. Be ready to discuss how you've managed multiple tasks efficiently, as this is crucial for the Pre-Offer Case Manager position.

✨Demonstrate Communication Skills

Since the role involves liaising with clients and mortgage brokers, practice articulating your thoughts clearly. Prepare to discuss how you've handled queries or resolved issues in previous roles, showcasing your verbal and written communication abilities.

✨Show Adaptability and Teamwork

Be prepared to share instances where you've successfully adapted to changing priorities or worked collaboratively within a team. This will highlight your ability to thrive in a fast-paced environment, which is essential for this position.

Pre-Offer Case Manager
TeamJobs
Location: West Malling
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