At a Glance
- Tasks: Convert enquiries into holiday bookings and provide top-notch customer service.
- Company: Join a successful team in the vibrant Canary Wharf area.
- Benefits: Earn £12.79 per hour plus uncapped commission and enjoy employee perks.
- Other info: Hybrid work model with great career progression opportunities.
- Why this job: Make travel dreams come true while boosting your sales skills.
- Qualifications: Fluent in Spanish and English with sales or customer service experience.
The predicted salary is between 25000 - 30000 £ per year.
City of London, England
Salary: £12.79 per hour + uncapped commission
Location: Hybrid, Canary Wharf, London (3 days in the office)
Hours: 40 hours per week, Monday to Saturday on a rota basis
TeamJobs is recruiting for a Spanish Speaking Sales & Customer Service Agent to join a successful customer contact team based in Canary Wharf. This is a sales focused role where you will convert inbound enquiries into holiday bookings, provide outstanding customer service, and maximise sales through upselling and cross‑selling opportunities. Following full training, you will work in a hybrid environment with excellent opportunities for career progression.
Key Responsibilities
- Converting inbound enquiries into bookings
- Identifying customer needs and recommending suitable holiday packages
- Upselling additional products and services
- Managing booking amendments, cancellations and confirmations
- Following up leads and supporting sales activity
- Maintaining accurate customer records
- Working towards individual and team sales targets
About You
- Fluent in Spanish and English
- Previous sales and/or customer service experience
- Confident communicator with strong relationship‑building skills
- Target‑driven and commercially minded
- Organised with good attention to detail
- Experience within travel, hospitality or tourism would be beneficial
Benefits
- Full training provided
- Career progression opportunities
- Life insurance
- Employee discounts and perks
- 20 days holiday plus bank holidays, increasing with service
Spanish Speaking Sales & Customer Service Agent in London employer: TeamJobs
Join a dynamic team in the heart of Canary Wharf, where your skills as a Spanish Speaking Sales & Customer Service Agent will be valued and rewarded. With a strong focus on employee growth, we offer comprehensive training, career progression opportunities, and a vibrant work culture that encourages collaboration and success. Enjoy the benefits of hybrid working, competitive salary with uncapped commission, and a range of employee perks that make this an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Spanish Speaking Sales & Customer Service Agent in London
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Spanish Speaking Sales & Customer Service Agent role. Highlight your sales experience and how you can contribute to their success.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Spanish Speaking Sales & Customer Service Agent in London
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about speaking Spanish and English, make sure to highlight your language skills right at the top of your application. We want to see how fluent you are and how you can use that to connect with customers!
Tailor Your Experience:When you're writing about your previous sales or customer service experience, be specific! Use examples that show how you've successfully converted enquiries into bookings or upsold products. This will help us see how you'd fit into our team.
Be Personable:We love a confident communicator! In your application, let your personality shine through. Share stories that demonstrate your relationship-building skills and how you’ve made customers feel valued in past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at TeamJobs
✨Brush Up on Your Spanish
Since this role requires fluency in Spanish, make sure you practice speaking and listening before the interview. You might be asked to demonstrate your language skills, so consider preparing a few scenarios where you can showcase your ability to communicate effectively with customers.
✨Know Your Sales Techniques
Familiarise yourself with common sales strategies, especially those related to upselling and cross-selling. Be ready to discuss how you've successfully converted inquiries into bookings in the past, and think of examples that highlight your ability to meet sales targets.
✨Research the Company and Its Products
Take some time to learn about the company’s offerings, especially their holiday packages. Understanding their unique selling points will help you answer questions more confidently and show your genuine interest in the role.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. This could include inquiries about team dynamics, career progression opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
