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- Tasks: Support the sales team and ensure a smooth customer journey.
- Company: Innovative business in Bournemouth with a friendly team.
- Benefits: Competitive salary, supportive environment, and career growth opportunities.
- Other info: Perfect for those who thrive in a collaborative and dynamic workplace.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and good IT skills.
The predicted salary is between 26000 - 26000 £ per year.
£26,000 per annum + benefits
Bournemouth Town Centre
Monday to Friday, 9am to 5pm
TeamJobs are working with a growing and innovative business based in Bournemouth, who are looking to recruit a Sales Support Administrator to join their friendly and supportive team. This is a fantastic opportunity for someone who is naturally inquisitive, technically minded and enjoys being part of a fast-paced environment.
You will play a key role in supporting the sales team and ensuring a smooth customer journey from initial enquiry through to delivery and aftercare.
What you'll be doing:
- Preparing and managing customer quotations
- Processing sales orders accurately and efficiently
- Handling inbound calls and directing enquiries
- Providing excellent customer service and post sales support
- Communicating shipping updates and back order information
- Assisting with returns and resolving delivery queries
- Tracking inbound and outbound shipments
- Escalating courier issues where needed
- Maintaining accurate customer records on internal systems
- Producing reports when required
- Collaborating with internal teams
- Supporting warehouse operations during busy periods
What we're looking for:
- A confident and professional telephone manner
- Strong attention to detail and analytical skills
- Ability to follow processes and work instructions
- Excellent organisation and time management
- Comfortable managing multiple tasks and priorities
- Quick to learn and retain new information
- Able to work efficiently in a fast-paced environment
- Good IT skills including Microsoft Office
- A proactive team player who can also use their own initiative
- Comfortable working within a small, close-knit team
This is a brilliant opportunity to join a business that values teamwork, flexibility and delivering a high level of service to its customers. If you're looking for a role where you can make an impact and grow within a supportive environment, we'd love to hear from you.
For more information or to apply, please contact TeamJobs today.
Sales Support Administrator in Leicester employer: TeamJobs
Contact Detail:
TeamJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend having a few examples ready that showcase your skills, especially those related to customer service and teamwork.
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Let’s get you that Sales Support Administrator role!
We think you need these skills to ace Sales Support Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Administrator role. Highlight your attention to detail, customer service experience, and any relevant IT skills to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Tell us why you're interested in joining our team and how you can contribute to our fast-paced environment.
Showcase Your Communication Skills: Since you'll be handling inbound calls and customer queries, it's essential to demonstrate your strong communication skills. Use clear and concise language in your application to reflect this ability.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at TeamJobs
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities like managing customer quotations and processing sales orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves providing excellent customer service, be prepared to share examples of how you've handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and maintain a professional telephone manner, as these are crucial for success in this position.
✨Demonstrate Your Organisational Skills
The job requires strong organisation and time management skills. During the interview, discuss how you prioritise tasks and manage multiple responsibilities. You could even mention specific tools or methods you use to stay organised, which will show that you can thrive in a fast-paced environment.
✨Be Ready to Discuss Teamwork
As a Sales Support Administrator, you'll be part of a close-knit team. Be prepared to talk about your experiences working collaboratively with others. Share examples of how you've contributed to team success and how you can support your colleagues, especially during busy periods.