At a Glance
- Tasks: Handle calls and emails, place orders, and resolve customer inquiries efficiently.
- Company: Dynamic staffing agency in York with a busy contact centre team.
- Benefits: Hybrid working, free parking, gym discounts, and progression opportunities.
- Why this job: Join a supportive team and make a real difference in customer care.
- Qualifications: Customer-focused attitude, reliability, and organisational skills.
- Other info: Great opportunity for growth in a vibrant work environment.
The predicted salary is between 30000 - 42000 £ per year.
A staffing agency in York is seeking a Customer Care Coordinator to join their busy inbound contact centre team. This role involves handling calls and emails, placing orders, and resolving inquiries efficiently.
The ideal candidate will have a customer-focused attitude, be comfortable working to targets, and be reliable and organized.
The position offers hybrid working after training, free parking, and various employee benefits including gym discounts and progression opportunities.
Hybrid Customer Care Coordinator | Growth & Perks employer: TeamJobs
Contact Detail:
TeamJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Care Coordinator | Growth & Perks
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they offer can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your customer care experience and how you handle inquiries.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or growth opportunities shows that you’re thinking long-term and are eager to be part of the team.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We want to see your application, and it’s the quickest way to get noticed by the hiring team!
We think you need these skills to ace Hybrid Customer Care Coordinator | Growth & Perks
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your customer-focused attitude. Share examples of how you've gone above and beyond for customers in the past – it’ll show us you’re the right fit for our team!
Be Organised and Reliable: We love candidates who are organised and reliable. In your application, mention any tools or methods you use to stay on top of tasks and meet targets. This will help us see how you can thrive in our busy contact centre.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific skills and experiences that relate to handling calls, emails, and resolving inquiries – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our awesome perks like gym discounts and hybrid working options!
How to prepare for a job interview at TeamJobs
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Care Coordinator. Familiarise yourself with handling calls and emails, placing orders, and resolving inquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer-Focused Attitude
During the interview, share specific examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to resolve issues or meet targets. This will illustrate your commitment to a customer-focused approach, which is key for this position.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a Customer Care Coordinator. Prepare to discuss how you manage your time and prioritise tasks effectively. You might even want to mention any tools or methods you use to stay organised, as this will show that you can handle the demands of a busy contact centre.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or progression opportunities within the company. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.