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For Companies At a Glance
- Tasks: Plan and manage engineer schedules while providing top-notch customer service.
- Company: A well-established, growing business in the construction and service sector.
- Benefits: Stable full-time role, casual dress, company pension, and on-site parking.
- Why this job: Join a supportive team and develop your skills in a hands-on role.
- Qualifications: Experience in planning or service coordination with strong organisational skills.
- Other info: Opportunity to take ownership and grow within a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
We're working with a well-established, growing business in the construction and service sector who are looking for a Planner to join their busy team. This role is perfect for someone with planning or service coordination experience who thrives in an operational environment and enjoys organising schedules, supporting engineers, and providing excellent customer service.
The Role
- Plan, schedule, and manage engineer diaries
- Book service, repair, and ECO works with customers
- Act as the main point of contact for engineers and customers
- Process service documentation, worksheets, and raise purchase orders
- Arrange travel, accommodation, and dispatch parts as required
- Liaise with internal departments and external partners to ensure smooth operations
You’ll Need
- Previous experience as a Planner, Service Coordinator, Scheduler, or similar
- Strong organisational skills and attention to detail
- Excellent communication and customer service skills
- Confident problem-solver with a proactive approach
- Competent in Microsoft Office and comfortable with IT systems
Why This Role?
- Stable, full-time position within a growing business
- Supportive, team-oriented environment
- Opportunity to develop industry knowledge and take ownership of your role
- Casual dress, company pension, on-site parking, and company events
If you're organised, proactive, and ready to step into a hands-on service coordination role, we'd love to hear from you.
Planner / Scheduler in Ferndown employer: TeamJobs
Contact Detail:
TeamJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner / Scheduler in Ferndown
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and service sector. Let them know you're on the lookout for a Planner role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and understand their operations. Be ready to discuss how your planning skills can help streamline their processes and improve customer service.
✨Tip Number 3
Show off your organisational skills! During interviews, share specific examples of how you've successfully managed schedules or coordinated services in the past. This will demonstrate your fit for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Planner / Scheduler in Ferndown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your planning or service coordination experience. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've successfully managed schedules or supported teams in the past.
Show Off Your Communication Skills: Since this role involves liaising with engineers and customers, make sure your application reflects your excellent communication abilities. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TeamJobs
✨Know Your Stuff
Before the interview, make sure you understand the role of a Planner or Scheduler inside out. Familiarise yourself with the key responsibilities like managing engineer diaries and booking services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experiences. Think of specific situations where you successfully managed schedules or coordinated services. This will demonstrate your ability to thrive in an operational environment.
✨Communicate Clearly
Excellent communication is crucial for this job. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions and respond thoughtfully. This will showcase your customer service skills and your ability to liaise effectively with both engineers and customers.
✨Be Proactive and Problem-Solving
Prepare to discuss how you've tackled challenges in previous roles. Employers love a confident problem-solver! Share instances where you took the initiative to resolve issues or improve processes, as this aligns perfectly with the proactive approach they're looking for.
