At a Glance
- Tasks: Assist customers with bookings and upsell products in a dynamic sales environment.
- Company: Join a supportive team in a modern workplace at Canary Wharf.
- Benefits: Enjoy uncapped commission, full training, and excellent career progression.
- Other info: Flexible hybrid working with a focus on teamwork and growth.
- Why this job: Fluent in Danish? Make an impact while growing your sales skills!
- Qualifications: Fluency in Danish and English, plus customer service or sales experience.
The predicted salary is between 27768 - 27768 £ per year.
Are you fluent in Danish and English with a passion for customer service and sales? We're looking for a confident and customer-focused individual to join a growing team, handling inbound sales and customer enquiries. You'll help customers with bookings, amendments and service requests while identifying opportunities to upsell products and services.
What we're looking for:
- Fluent Danish and English
- Previous customer service or sales experience
- Ability to work in a fast-paced environment
- Sales-focused with a customer-first approach
What's on offer:
- Uncapped monthly commission
- Full training provided
- Clear career progression opportunities
- Excellent benefits package
- Supportive and modern working environment
37.5 hours per week on a rota basis, including one weekend day every other week.
Danish Speaking Inbound Sales & Customer Service Agent employer: TeamJobs
Join a dynamic team in the heart of Canary Wharf, where your fluency in Danish and English will be valued in a supportive and modern working environment. With uncapped monthly commission, comprehensive training, and clear career progression opportunities, this role offers not just a job, but a pathway to meaningful growth in your career. Experience a culture that prioritises customer service excellence while enjoying an excellent benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Danish Speaking Inbound Sales & Customer Service Agent
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about them.
✨Tip Number 2
Practice your Danish and English skills! Since this role is all about communication, being fluent will help you stand out. Try role-playing customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you successfully upsold or resolved customer issues. We want to see that customer-first approach in action!
✨Tip Number 4
Follow up after your application! A quick email expressing your enthusiasm can make a big difference. It shows you're keen and ready to jump into the fast-paced environment they offer.
We think you need these skills to ace Danish Speaking Inbound Sales & Customer Service Agent
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Danish and English, make sure to highlight your language proficiency right at the top of your application. Use examples from your past experiences where you’ve used these languages in customer service or sales.
Tailor Your Experience:We want to see how your previous customer service or sales experience relates to this role. Don’t just list your jobs; explain how your skills can help us provide excellent service and drive sales. Make it personal!
Be Customer-Focused:In your application, emphasise your customer-first approach. Share specific instances where you went above and beyond for a customer. This will show us that you truly understand the importance of customer satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at TeamJobs
✨Brush Up on Your Danish and English
Since the role requires fluency in both Danish and English, make sure you’re comfortable switching between the two languages. Practise common customer service phrases and sales terminology to show your confidence during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve excelled in customer service or sales. Think about specific situations where you turned a negative experience into a positive one, as this will demonstrate your customer-first approach.
✨Understand the Company and Its Products
Do some research on the company and its offerings. Familiarise yourself with their products and services so you can discuss how you would upsell them during the interview. This shows your enthusiasm and readiness to contribute.
✨Prepare for Fast-Paced Scenarios
Since the job involves working in a fast-paced environment, be ready to discuss how you handle pressure and multitasking. You might even want to prepare a few strategies you use to stay organised and efficient when dealing with multiple customer enquiries.
