Customer Service Team Lead

Customer Service Team Lead

Full-Time 34000 - 34000 £ / year (est.) No working from home possible
TeamJobs

At a Glance

  • Tasks: Lead a team to deliver outstanding customer service and drive operational excellence.
  • Company: Dynamic company in Poole, dedicated to exceptional customer experiences.
  • Benefits: Competitive salary, supportive work environment, and opportunities for growth.
  • Other info: Fast-paced environment with a focus on team collaboration and development.
  • Why this job: Make a real difference by coaching a passionate team and enhancing customer satisfaction.
  • Qualifications: Proven experience in customer service leadership and a strong commercial mindset.

The predicted salary is between 34000 - 34000 £ per year.

Location: Poole, Dorset

Salary: £34,000 per annum

Hours: 37.5 hours per week

Are you an experienced customer service leader with a passion for delivering exceptional customer experiences while driving operational excellence? We're looking for a Customer Service Team Lead to oversee our After Sales function, leading a dedicated team to deliver efficient, fair, and commercially balanced resolutions for our customers.

If you thrive in a fast-paced environment, enjoy coaching others, and have a strong commercial mindset, we'd love to hear from you.

The Role: Reporting to the Sales Operations

Customer Service Team Lead employer: TeamJobs

At TeamJobs, we pride ourselves on being an excellent employer, offering a supportive work culture that values skill development and employee well-being. Located in Poole, our modern facility provides a collaborative environment where CNC Turners can thrive, with opportunities for growth, competitive salaries, and unique benefits like a £1,000 retention bonus and annual profit-related bonuses, making it a rewarding place to advance your career.

TeamJobs

Contact Details:

TeamJobs Recruitment Team

We think you need these skills to ace Customer Service Team Lead

Communication Skills
Adaptability
Problem-Solving Skills
Customer Service
Time Management
Attention to Detail
Empathy