Customer Service Administrator at TeamJobs Join to apply for the Customer Service Administrator role at TeamJobs. We’re working with a well-established organisation who are looking for a proactive and customer‑focused Customer Service Administrator to join their fast‑paced team. This is a fantastic opportunity for someone with strong administrative experience and a passion for delivering excellent customer service. Base Pay Range Provided by TeamJobs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. The Role As a Customer Service Administrator, you’ll be at the heart of the customer journey, supporting inbound enquiries, processing orders, and ensuring every customer receives a smooth and professional experience. You’ll communicate via phone, email, and webchat, while keeping records accurate and up to date. Key Responsibilities * Accurately process sales orders and ensure deadlines are met * Manage inbound and outbound telephone calls, offering product guidance and resolving customer queries * Respond to customer emails using a professional tone and correct grammar * Follow a daily task rota and escalates issues where necessary * Log customer feedback and issues * Maintain strong communication with warehouse, marketing, and internal departments * Upsell relevant products when appropriate About You * Previous experience in customer service, sales support, or a busy admin role * Excellent communication skills — both written and verbal * Strong ability to prioritise, multitask, and work to deadlines * Confident, professional telephone manner * High level of attention to detail * Proactive, organised, and able to work independently * Solid IT skills, including Outlook, Excel, and Microsoft Office * Able to remain calm under pressure in a fast‑paced environment Benefits * 25 days holiday plus bank holidays (increasing with service) * Health & wellbeing allowance * Staff reward schemes and social events * Free parking and modern office facilities * Community/charity involvement opportunities * Training, development, and ongoing support * Pension scheme * Eye care support * Discounts and additional perks INDCP #J-18808-Ljbffr
