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For Companies At a Glance
- Tasks: Assist customers via calls and emails, resolving queries and upselling products.
- Company: Join a vibrant team at TeamJobs in North Yorkshire.
- Benefits: Enjoy hybrid work, free parking, gym discounts, and progression opportunities.
- Why this job: Be the friendly voice that makes a difference for customers every day.
- Qualifications: Must be customer-focused, reliable, and comfortable working to targets.
- Other info: Flexible roles available with great incentives and rewards.
The predicted salary is between 12 - 16 £ per hour.
We’re looking for a confident and friendly Customer Care Coordinator to join our busy inbound contact centre team.
Key Responsibilities
- Handle customer calls and emails.
- Place orders and resolve enquiries at first point of contact.
- Upsell products where appropriate.
- Complete any additional duties as required.
Qualifications
- Customer-focused attitude.
- Comfortable working to targets.
- Reliable and organised.
Benefits & Offer
- Hybrid working after training.
- Free parking.
- Gym discounts & cycle to work schemes.
- Incentives, rewards & progression opportunities.
- Temporary and permanent roles available.
To apply, join TeamJobs or contact the recruiter.
Customer Care Coordinator employer: TeamJobs
Contact Detail:
TeamJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Coordinator
✨Tip Number 1
Get to know the company! Research TeamJobs and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer care scenarios with a friend or family member. This will boost your confidence and help you handle real-life situations like a pro when you get that interview.
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and even referrals, which can double your chances of landing an interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the TeamJobs family.
We think you need these skills to ace Customer Care Coordinator
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer-focused attitude in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your friendly and confident approach.
Be Organised and Reliable: We’re looking for someone who is organised and can work to targets. In your application, mention any experiences where you’ve successfully managed multiple tasks or met deadlines. This will show us you’re the reliable candidate we need!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Care Coordinator role. Use keywords from the job description to demonstrate that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at TeamJobs
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Care Coordinator. Familiarise yourself with handling customer calls and emails, as well as upselling products. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer-Focused Attitude
During the interview, highlight your customer service experience and how you've successfully resolved enquiries in the past. Use specific examples to illustrate your friendly and confident approach, which is crucial for this position.
✨Prepare for Target-Related Questions
Since the role involves working to targets, be ready to discuss how you’ve met or exceeded targets in previous roles. Think of metrics or achievements that showcase your reliability and organisational skills, as these are key traits they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or opportunities for progression. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
