Our client in Pontefract requires a highly organised, reliable and proactive Office Administration Manager to become the backbone of our busy operation based in Pontefract. This is a hands‑on role supporting the business owner with all aspects of administration and customer service. You’ll be the steady, trustworthy pair of hands that keeps everything running smoothly — and yes, being able to make a great cup of tea definitely helps! This role is an immediate start but will go permanent.
Responsibilities
- Providing full administrative support to the Business Owner
- Answering incoming calls and handling customer enquiries professionally
- Raising and processing invoices
- Scheduling works and coordinating diaries for teams of fitters and welders
- Planning and organising jobs across North East England, Yorkshire and Lancashire
- Booking accommodation (e.g. hotels) when required
- Managing general office duties and maintaining organised records
- Acting as the first point of contact for customers and suppliers
- Some days you’ll be working independently in the office, and other days you’ll be alongside a small office team (3–4 colleagues) plus production staff — so confidence working both autonomously and collaboratively is important.
Required Skills
- Previous experience in office administration or office management
- Strong organisational and scheduling skills
- Confident telephone manner and excellent customer service skills
- Ability to prioritise and manage multiple tasks
- Trustworthy, dependable, and reliable
- Comfortable working independently when required
- Proficient in Microsoft Office and general office systems
- A calm, practical approach and a “no job too small” attitude will suit this role perfectly
Office Administration Manager in Pontefract employer: TEAM4REC
AV Jobs is an exceptional employer for those seeking a dynamic role in the heart of London, offering a competitive salary and a comprehensive benefits package. With a strong focus on employee growth and development, the company fosters a collaborative work culture that encourages innovation and creativity in live events production. Join a team where your expertise in audio-visual systems and project management will be valued, and where you can make a meaningful impact on exciting projects.