About the role
The purpose of this role is to build, grow and engage passionate gaming communities across the UK and Europe for our WARDOGS title.
As a Community Manager you will be responsible for planning and delivering community activity and campaigns that strengthen player relationships, build advocacy and provide valuable audience insight to support the ongoing success of our games.
Main duties & responsibilities
- Develop and manage community strategy for key Team17products
- Collect and present important community feedback to our internal production team and external developer partners throughout campaigns and helpidentifykey areas of focus to improve engagement, retention and widenappeal
- Work closely with internal development,marketingand sales teams, as well as external partners to coordinate community led projects and ensure deadlines aremet
- Act as a liaison with external partners, ensuring strong relationships are built andmaintainedPlanning and managing a schedule of content that nurtures and grows Team17’s community across our ownedchannels
- Day-to-day social media and forum management, acting as the Team17 representative on our products and first point of contact for ourplayers
- Organise and host livestreams in line with community campaignplans
- Act as ambassador to our titles internally and online in our communities, quickly developing an in-depth understanding of all Team17products
- Manage multiple communities across an eclectic range of titles &genres
Key skills, knowledge & experience
Essential
- A strong understanding and experience of Team17 games and their audiences
- An unquenchable passion for video games, their development, with an expert understanding of the current video games industry
- Previousexperience as a Community Manager, developing inventive and meaningfulcampaignstrategies
- Experience of livestream production and presentation
- An ability to track, measure and collate community sentiment reports to help recognise key factors in a campaign – helping ensure campaigns deliver the best results possible, and toidentifykey learnings for the future.
- Experience creating engaging social mediacontent
- Working knowledge of photo and video editing software (e.g.Adobe Photoshop and Adobe Premiere Pro)
- Excellent communications skills with the ability to build effective, collaborative relationships with a variety ofstakeholders
- Experience in building & managing communities onDiscord
- The ability to clearly convey information to players across different social mediaplatforms
- Knowledge & understanding of creating content across TikTok, Twitter,Facebookand YouTube – including the ability to adapt to key trends.
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Community Manager (UK and Europe) - FTC 6 Months employer: Team17
Team17 is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals passionate about the gaming industry. Located in the vibrant UK, employees benefit from a supportive environment that encourages personal and professional growth, along with opportunities to engage with developers and attend industry events. With a focus on creativity and teamwork, Team17 offers a rewarding experience for those looking to make a meaningful impact in game content acquisition.
