Community Manager in Wakefield

Community Manager in Wakefield

Wakefield Full-Time 28800 - 42000 £ / year (est.) Home office (partial)
Team17

At a Glance

  • Tasks: Engage gaming communities and create social strategies for exciting new titles.
  • Company: Join Team17, a leading indie games label known for iconic titles like Worms and Overcooked.
  • Benefits: Enjoy hybrid working, annual bonuses, game console loans, and comprehensive health insurance.
  • Other info: Flexible recruitment process with support available throughout; diverse and inclusive workplace.
  • Why this job: Be part of a passionate team delivering award-winning games and meaningful community engagement.
  • Qualifications: Proven community management experience and a knack for creating engaging content across social platforms.

The predicted salary is between 28800 - 42000 £ per year.

Team17 Wakefield, England, United Kingdom

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Team17 Wakefield, England, United Kingdom

Join to apply for the Community Manager role at Team17

Hybrid (We have offices in Manchester, Wakefield & Nottingham) (working 4 days a month from one of our offices)

Team17 Digital is a leading, independent video games label and creative partner for developers from all over the world. Our mission is: delivering pioneering indie games that players around the world will love for a lifetime.

At our core, we develop and publish games to bring quality gaming experiences to players across multiple platforms. We focus on premium, rather than free-to-play games, and we’ve a portfolio of over 100 games, including iconic titles such as Worms, Overcooked, Hell Let Loose and Dredge. The games we publish top the charts on most gaming platforms and we have won many awards from BAFTAs to Golden Joysticks, as well as winning Publisher of the Year at the recent esteemed Develop Star Awards.

We are looking for an experienced and passionate Community Manager to develop and grow our gaming communities for a variety of our new releases! This is a great opportunity to work alongside our established Community Team across multiple titles, delivering meaningful campaigns for our diverse portfolio.

What you will do:

You’ll be the main point of contact for Community and Social on a range of titles within our portfolio

Work with the Community & Influencer Relations Lead and Senior Community Manager to create and execute community and social strategies for your assigned titles

Collect, evaluate and disseminate community feedback to all relevant stakeholders, helping to identify key areas of focus to improve engagement, retention and widen appeal.

Work closely with internal development, marketing and sales teams, as well as external partners to coordinate community led projects and ensure deadlines are met

Create and deploy a robust and engaging social media content calendar for your titles, alongside a regular cadence of community engagement.

Organise and host livestreams in line with community campaign plans

Help refine and maintain a consistent and robust engagement schedule across T17 and title channels

Grow passionate communities across community and social channels such as TikTok, X, Instagram, Discord, and Reddit

Co-ordinate with external resource such as Discord Mods to ensure everyone is aligned in delivering top tier engagement and support to our audiences

How will you do it

Through your demonstrable community management experience having built, developed and maintained impassioned, vibrant communities.

Via your prior experience in developing inventive and meaningful campaign strategies that have driven demonstratable success.

With a data driven approach to track, measure and feedback on social analytics, adapting plans or approaches to ensure campaigns deliver the best results possible, identifying key learnings for the future and communicating with key stakeholders on a regular basis through reporting and answering questions.

Your Day-To-Day

Create strategy to deliver success and achieve buy-in from key stakeholders.

Identify and implement tactics to deliver against the strategy.

Build a strong relationship with external developers to help optimise the game and delight our players

Be a part of key meetings and presentations

Engage with the Communities on a regular basis, tracking and collecting sentiment

Regular livestreaming opportunities on the Team17 Twitch channel

Create and manage numerous social media calendars for consistent output across each game’s channels

Participate in regular capture sessions for content

What You\'ll Need

Proven experience as a Community Manager.

Track record of setting community strategy and delivering against it with successful results.

Knowledge & understanding of creating content for, and managing social calendars across TikTok, X, Instagram, Facebook and YouTube – including the ability to adapt to key trends.

Calm and professional communication style with experience of communicating at all levels with confidence.

Excellent communications skills with the ability to build effective, collaborative relationships with a variety of stakeholders.

Solution focused mindset.

Creative with experience of knowing how to optimise content for different platforms and audiences.

Experience of working across multiple gamer-centric platforms, including Steam, Discord, and Reddit.

Ability to monitor trends and take advantage of new emerging channels and platforms.

Ability to prioritise tasks and work through issues, dealing with those with the biggest impact first and foremost.

Working knowledge of Adobe products for image and video editing.

Experience in livestreaming.

What’s in It for You?

  • Rewards and Benefits: Annual bonus, pension matched up to 8%, Share Save Scheme, and £1,000 in shares for new colleagues.
  • Learning and Development: Six self-directed learning days per year, alongside access to organized learning opportunities and industry conferences.
  • Health and Wellbeing: Comprehensive private medical insurance, including coverage for pre-existing conditions, discounted dental care, and mental health support.
  • Hybrid Working: We offer hybrid working from home or one of our three offices.
  • Perks: Game console loans up to £500, free game keys, access to arcade games, pool tables, gaming competitions, and surprise treats delivered through the year to celebrate life at Team17.

Recruitment Process

Our recruitment process for the Community Manager role includes 3 stages:

  • 1st Interview (45 to 60 mins): A conversation with the hiring manager to discuss your experience, the role, and life at Team17. This is also an opportunity to ask any questions.
  • 2nd Interview (60 minutes): A deeper evaluation of your expertise through a presentation stage.
  • 3rd interview (60 mins) Meeting several colleagues from our Marketing team.

Our average process takes around 3 to 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact: simon.halkyard@team17.com. Prior to interview we usually supply you will some of the questions that will be asked of you in advance to support your preparation. We will also establish with you how you prefer feedback. Phone, Teams call or Email.

You’ll have opportunities to engage with our recruitment team throughout the process. For any questions, please contact us at simon.halkyard@team17.com

Find out more about us

Check out our Careers portal, where you can take VR compatible tours of our offices and meet our teams: Team17 Your World

Join our Team17 Careers Discord channel, find out more about our work communities and access interview support: Discord

Team17 is an equal opportunities employer with a commitment to building a diverse workforce, representative of the world we live and game in! Accessibility is at the heart of our games and we reflect that in how we operate as a business.

We can provide suitable adjustments for you during our recruitment processes from audio support to extra time on assessments. Should you require adjustments or flexible arrangements to interview, or take up a role at Team17, please let us know in the notes section of your application and be reassured that this will not affect your application.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Marketing
  • Industries

    Computer Games

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Community Manager in Wakefield employer: Team17

Team17 is an exceptional employer, offering a vibrant work culture that celebrates creativity and innovation in the gaming industry. With a strong focus on employee growth, including six self-directed learning days and access to industry conferences, Team17 fosters an environment where community managers can thrive. Located in Wakefield, employees enjoy hybrid working options, comprehensive health benefits, and unique perks like game console loans and gaming competitions, making it a truly rewarding place to work.

Team17

Contact Details:

Team17 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Manager in Wakefield

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Team17 and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Team17 are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Team17 on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Team17. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Community Manager in Wakefield

Community Management Experience
Social Media Strategy Development
Content Creation for Social Media
Data Analysis and Reporting
Engagement and Retention Strategies
Livestreaming Experience
Collaboration with Stakeholders

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Team17. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Team17:Show us that you’ve done your homework! In your application, briefly mention what you admire about Team17’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Team17

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Team17 will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Team17, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.