At a Glance
- Tasks: Manage live service for exciting shooter titles and engage with a passionate gaming community.
- Company: Join a leading gaming company focused on innovative live service experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to influence game development and community interaction.
- Why this job: Be at the forefront of gaming, shaping player experiences and driving community engagement.
- Qualifications: Experience in product management within the gaming industry and a passion for player engagement.
The predicted salary is between 50000 - 65000 £ per year.
THE OPPORTUNITY
This is a role for a product manager who thinks in player journeys and lives in release schedules. You’ll join the Portfolio Team and own the live service product function for our shooter titles, primarily the Hell Let Loose (HLL) franchise. Your focus will begin with Hell Let Loose and HLL Vietnam when it launches this summer.
You’ll work at the intersection of development and commercial — managing the live content roadmap, owning the live service KPIs, and ensuring every update, event and DLC drop lands with the community at the right time and in the right way. Your closest partners are the Franchise Leadership, Brand Marketing, Community Management, and the development team.
The ideal candidate understands the difference between a premium live service audience and a free-to-play one and can build scalable and sustainable monetisation strategies that are fair to players and drive business value. We’re looking for a commercially sharp, analytically capable operator with a genuine product management background in games.
WHAT YOU’LL DO
- Live Service Roadmap & Content Planning
- Own and maintain the live service content roadmap for the HLL franchise and future games, aligned to franchise strategy and commercial targets.
- Define and manage the content calendar — maps, updates, seasonal events, limited-time content, and DLC drops.
- Prioritise the product backlog across new features, content, and technical improvements.
- Translate franchise strategy into clear quarterly and annual content plans.
- Player Engagement & Retention
- Define, track, and report on the core live service KPIs for the HLL franchise.
- Use player data, community intelligence, and competitive research to identify friction in the player journey.
- Build and own a structured community feedback loop.
- Partner with Community Management to ensure the player community is properly informed.
- Monetisation & Commercial Performance
- Own the monetisation approach for the HLL franchise.
- Work with portfolio leadership and finance to forecast the revenue impact of new content releases.
- Monitor competitor monetisation practices and player sentiment.
- Identify opportunities to grow franchise revenue without compromising the player relationship.
- Cross-Functional Coordination
- Act as the connecting tissue for the HLL live service roadmap.
- Lead live readiness processes for every content update and feature release.
- Brief the Brand Marketing Manager and wider marketing team on upcoming live service moments.
- Manage upwards and sideways with clarity.
- Insights & Continuous Improvement
- Lead or commission player insight and data analysis initiatives.
- Conduct ongoing competitive analysis of comparable PC and console live service titles.
- Drive retrospectives after major content releases.
WHAT WE’RE LOOKING FOR
- Experience & Background
- Experience in a product management or live operations role in the games industry.
- Real world experience in the games industry.
- Experience working on PC or console titles.
- A proven track record of working cross-functionally across development, marketing, and commercial teams.
- Skills & Capabilities
- Analytically capable — comfortable with product dashboards and performance data.
- Strong communicator — able to write a crisp product brief and run productive meetings.
- Organised and delivery-focused — able to manage a live content calendar and multiple workstreams.
- Player-first instinct — understanding what drives long-term engagement and loyalty.
- Commercially aware — able to connect product choices to business outcomes.
- Bonus Points
- Personal familiarity with Hell Let Loose or comparable community-driven tactical shooters.
- Experience managing live service across more than one title.
- Hands-on exposure to PC and console DLC and cosmetics monetisation.
- Familiarity with product and analytics tools such as Jira, Confluence, GameAnalytics, Amplitude, or equivalent.
Product Manager, Live Service employer: Team17 Digital
Team17 is an exceptional employer that fosters a dynamic and collaborative work culture, making it an ideal place for a Content Acquisition Manager to thrive. With a strong focus on employee growth and development, Team17 offers unique opportunities to engage with passionate game developers and participate in shaping the future of gaming. Located in a vibrant industry hub, employees benefit from attending global events and conferences, enhancing their professional network while contributing to innovative projects in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, Live Service
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Team17 Digital!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Team17 Digital would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Team17 Digital through your school's career services!
We think you need these skills to ace Product Manager, Live Service
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, Live Service, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager, Live Service position at Team17 Digital. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Team17 Digital
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
