Site Support Manager

Site Support Manager

Full-Time 35000 - 35000 £ / year (est.) No home office possible
Team17 Digital Limited

At a Glance

  • Tasks: Lead and manage soft services operations across multiple sites, ensuring high standards and compliance.
  • Company: Join TCFM, a leader in facilities management with a focus on operational excellence.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Other info: Travel between sites is essential; driving licence needed.
  • Why this job: Step into a leadership role with clear pathways for growth and impact.
  • Qualifications: Experience in facilities management and strong leadership skills required.

The predicted salary is between 35000 - 35000 £ per year.

Salary: £35,000

Location: North West region (Manchester, Warrington, Bolton)

Travel between sites required (driving licence essential due to remote locations)

About the Role

TCFM are seeking a Site Support Manager to support our soft services operations at large Distribution Centres across the North West region. You will be responsible for supporting the effective delivery of FM services across multiple sites, ensuring operational excellence and maintaining strong relationships with the customers. If you are a Senior Mobile Supervisor looking to step into a position with a clear development pathway, please apply now.

Key Responsibilities

  • Provide mobile leadership and management of soft services FM across multiple sites, working in partnership with customers and static Site Managers
  • Lead and manage large janitorial teams to deliver high standards of hygiene, cleanliness, and compliance
  • Deliver services in line with FM strategy, site service charters, and service level agreements
  • Act as the primary day‑to‑day interface between customers and service partners across sites
  • Ensure full compliance with Health and Safety regulations

Site Support Manager employer: Team17 Digital Limited

At TCFM, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. As a Site Support Manager in the vibrant North West region, you will benefit from clear development pathways, competitive salary, and the opportunity to lead dynamic teams while ensuring operational excellence across multiple sites. Join us to make a meaningful impact in facilities management and enjoy the unique advantage of working in a company that prioritises employee well-being and customer satisfaction.
Team17 Digital Limited

Contact Detail:

Team17 Digital Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Site Support Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their success. This will help you stand out as someone who genuinely cares about the role.

✨Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines. Mock interviews with friends can really help!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.

We think you need these skills to ace Site Support Manager

Leadership Skills
Management Skills
Customer Relationship Management
Operational Excellence
Hygiene Standards Compliance
Service Level Agreement Management
Communication Skills
Team Management
Problem-Solving Skills
Health and Safety Compliance
Mobile Support Management
Adaptability
Time Management
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Site Support Manager role. Highlight your experience in managing teams and delivering FM services, as well as any relevant qualifications. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description. We love a good story!

Showcase Your Leadership Skills: As a Site Support Manager, leadership is key. In your application, make sure to highlight your ability to lead large teams and maintain strong relationships with customers. We want to know how you’ve successfully managed teams in the past!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at Team17 Digital Limited

✨Know Your Stuff

Before the interview, make sure you understand the role of a Site Support Manager inside out. Familiarise yourself with TCFM's operations, especially their soft services and how they deliver FM services across multiple sites. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Leadership Skills

As a Site Support Manager, you'll be leading large teams. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight your ability to maintain high standards and compliance, as well as how you've built strong relationships with customers in previous roles.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role, such as managing multiple sites or dealing with customer complaints, and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Dress the Part and Be Punctual

First impressions matter! Dress smartly and arrive on time for your interview. Being punctual shows respect for the interviewer's time and demonstrates your professionalism. Plus, it gives you a moment to settle in and gather your thoughts before the interview begins.

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