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For Companies At a Glance
- Tasks: Lead facilities management services and ensure operational excellence at a busy distribution centre.
- Company: Join TCFM, a top UK contract cleaning provider with over 60 years of experience.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact in a high-profile customer environment while developing your leadership skills.
- Qualifications: Experience in operational leadership within soft services or large-space cleaning environments.
- Other info: Flexible shift pattern with potential weekend and evening work.
The predicted salary is between 39000 - 39000 £ per year.
About The Role
Site Manager Shift Pattern: 5 out of 7 days (including weekends and evenings)
Location: Milton Keynes
Salary: £39,000 per annum
Vacancy Type: Fixed Term Contract – 12 Months, Maternity Cover
Expected Start Date: Mid-February 2026
Hours Per Week: 40
TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer. This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required.
Role Responsibilities
- Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy.
- Manage onsite FM projects as agreed with the Project Team.
- Act as the main point of contact between the customer and service providers day-to-day.
- Monitor and report on service level agreements and performance indicators.
- Ensure supply partners deliver consistent service and excellent customer interactions.
- Track financial performance, ensuring delivery within budget and service requirements.
- Lead on continuous improvement initiatives to enhance service delivery.
- Manage all compliance, audits and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Manage colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive leadership, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
About You – Role Requirements
- Proven operational leadership experience within soft services FM or large‑space cleaning environments (distribution centres desirable).
- Strong commercial awareness with the ability to analyse data and meet KPIs.
- Skilled in team management, colleague development and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem‑solving, prioritisation and service excellence.
- Strong commitment to delivering a safe, clean and compliant environment.
About Us
TCFM began over 60 years ago when our founder, Trevor Cripps, set out to provide high-quality support services to businesses. That ambition has grown into a national organisation now recognised in the top 2% of UK contract cleaning providers. Our colleagues are at the heart of what we do, and your contribution will play a vital part in delivering the best possible service to our customers. Whatever your role, you will be valued, respected and supported to succeed.
Why Join TCFM?
- Join a successful and growing FM organisation.
- Develop your leadership capabilities and progress your career.
- Make a real impact in a high‑profile customer environment.
Site Manager - FTC Maternity Cover (12months) in Milton Keynes employer: Team17 Digital Limited
Contact Detail:
Team17 Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager - FTC Maternity Cover (12months) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in soft services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Site Manager role at TCFM.
✨Tip Number 3
Practice your communication skills! As a Site Manager, you'll need to adapt your style to different audiences. Role-play common interview scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining TCFM and being part of our fantastic team.
We think you need these skills to ace Site Manager - FTC Maternity Cover (12months) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Manager role. Highlight your operational leadership experience and any relevant projects you've managed in soft services FM. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong commercial awareness and how you’ve successfully built relationships in previous roles. Let us know why you want to join TCFM!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love proactive problem-solvers who can adapt to changing situations, so share those experiences that demonstrate your ability to maintain service excellence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at TCFM!
How to prepare for a job interview at Team17 Digital Limited
✨Know Your FM Services
Make sure you brush up on your knowledge of facilities management services, especially in soft services. Understand the site service charter and SLAs, as you'll need to demonstrate how you can deliver these effectively during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your operational leadership experience. Think about times when you've successfully managed a team or improved performance. Be ready to discuss how you can lead and motivate colleagues while maintaining high standards.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to show that you can adapt your style to suit different audiences, whether it’s customers or team members. Consider role-playing with a friend to get comfortable with this.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your proactive approach to problem-solving and your ability to prioritise tasks, especially in a busy environment like a distribution centre.
