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- Tasks: Support facilities management services and ensure operational excellence at a busy distribution centre.
- Company: Join TCFM, a leading facilities management company with over 60 years of experience.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Make a real impact while promoting health and safety in a dynamic workplace.
- Qualifications: Experience in soft services FM and strong team management skills required.
- Other info: Opportunity for growth and to lead initiatives that enhance service delivery.
The predicted salary is between 28000 - 42000 £ per year.
About the Role
TCFM are seeking a Deputy Site Manager to support our soft services operation at a busy Distribution Centre. You will be responsible for supporting the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer. If you are a Senior Site Supervisor looking to step into a position with a clear development pathway, please apply now.
Key Responsibilities
- Support the delivery of facilities management services in accordance with the site service charter, SLA and internal FM strategy.
- Support onsite FM projects as agreed with the Project Team.
- Act as a main point of contact between the customer and service providers day-to-day.
- Support with the monitoring and reporting on service level agreements and performance indicators.
- Help to ensure supply partners deliver consistent service and excellent customer interactions.
- Support with the tracking of financial performance, ensuring delivery within budget and service requirements.
- Support on continuous improvement initiatives to enhance service delivery.
- Support all compliance, audits and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Support colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive management, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
Health & Safety Champion
- Act as the local H&S lead on site, promoting a strong safety culture.
- Carry out regular site inspections, safety walks, and observations.
- Support completion and review of risk assessments, SOPs, and SSOW.
- Ensure incidents, near misses, and hazards are reported promptly and accurately.
- Support investigations by gathering facts, photos, statements, and evidence.
- Track and follow up corrective actions to closure.
- Support delivery and verification of H&S training and toolbox talks.
- Challenge unsafe behaviours and reinforce safe working practices.
- Act as the link between site teams and the central QHSE function.
- Support audits, client visits, and compliance reviews.
About You
We are looking for an experienced and strong supervisor/manager with a background in soft services FM. You will ideally bring:
- Proven operational experience within soft services FM or large-space cleaning environments (distribution centres desirable).
- Keen commercial awareness with the ability to analyse data and meet KPIs.
- Experienced in team management, colleague development and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem-solving, prioritisation and service excellence.
- Strong commitment to delivering a safe, clean and compliant environment.
About Us
TCFM has been delivering high-quality cleaning and FM services for over 60 years. From our humble beginnings, we have grown into one of the UK’s leading facilities management companies, working with clients across a wide range of sectors. This is a role where you can make a real impact on one of our most important accounts, using your operational expertise and data insight to drive performance and deliver exceptional results.
Deputy Site Manager in England employer: Team17 Digital Limited
Contact Detail:
Team17 Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Site Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who know TCFM. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching TCFM’s values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission and how you can contribute to our success.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for health and safety and facilities management!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Deputy Site Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Deputy Site Manager role. Highlight your background in soft services FM and any relevant achievements that showcase your operational excellence.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong customer relationships and supported health and safety initiatives in previous positions.
Showcase Your Communication Skills: As a Deputy Site Manager, effective communication is key. In your application, demonstrate how you've adapted your communication style to suit different audiences and how you've influenced others positively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves, and you can easily keep track of your application status!
How to prepare for a job interview at Team17 Digital Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Deputy Site Manager and the specific responsibilities outlined in the job description. Familiarise yourself with TCFM's operations, especially their approach to facilities management and health & safety. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Deputy Site Manager, you'll be expected to lead and support teams effectively. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved performance. Highlight your ability to build strong relationships and communicate effectively, as these are key to succeeding in this role.
✨Demonstrate Your Safety Commitment
Given the emphasis on health and safety in this role, be ready to discuss your experience with safety protocols and compliance. Share specific instances where you've promoted a safety culture or handled incidents. This will show that you're not just aware of the policies but actively engage in ensuring a safe working environment.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that demonstrate your interest in the role and the company. Inquire about their current projects, challenges they face in facilities management, or how they measure success in this position. This shows that you're proactive and genuinely interested in contributing to their team.