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- Tasks: Lead a team to maintain high cleaning standards in a vibrant gym environment.
- Company: Join a leading Facilities Management company with a focus on health and fitness.
- Benefits: Enjoy free gym membership, employee support, and a competitive pay rate.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Strong leadership and communication skills, with a passion for customer service.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
The predicted salary is between 28000 - 42000 £ per year.
An exciting opportunity has arisen for a full-time Cleaning Manager to join our growing team within a leading Facilities Management company, working with a prestigious health & fitness centre in Epsom.
Location: Epsom, KT19 8PL
Hours: 40 hours per week, working 5 days out of 7 (shift times to be discussed at interview)
Pay rate: £14.50 per hour
This is a hands‑on leadership role in a fast‑paced, customer‑facing gym environment where flexibility, organisation and strong people skills are essential. You’ll be responsible for maintaining high cleaning and service standards while leading and motivating your team to deliver an outstanding experience for members and visitors. If you’re looking for a rewarding role with real variety and the chance to make a genuine impact, we’d love to hear from you.
Key Responsibilities:
- Oversee the day‑to‑day cleaning operations across the health & fitness centre, ensuring the site runs smoothly and consistently meets high standards.
- Act as the main point of contact between the customer, service partners and your on‑site team, ensuring clear communication at all times.
- Monitor and report on service delivery, performance and KPIs, ensuring expectations are met and exceeded.
- Drive continuous improvement to enhance service quality, customer satisfaction and operational efficiency.
- Ensure all health, safety and compliance requirements are met, including training colleagues in relevant policies and procedures.
- Create a positive working environment by training, supporting and engaging your team.
- Manage day‑to‑day colleague relations, working closely with HR when required.
- Respond promptly and professionally to customer feedback, service issues or emergencies.
- Build strong working relationships with customers and service providers.
- Lead by example, coaching your team to achieve individual and collective goals.
- Adapt to changing demands within a busy gym environment, maintaining consistently high standards.
- Promote best practice and share knowledge to support continuous improvement.
What you get from us:
- Free gym membership
- Employee Assistance Programme through Legal & General Spectrum Life – physical, mental and financial wellbeing support via ehub and phone
- Wagestream – track and access your pay as you earn it
- Free uniform
- All the training and tools you need to succeed
- We are Armed Forces friendly with Veteran Representatives available to provide support
About Us:
Why apply?
- Join a flourishing FM company where you can grow, develop and strengthen your leadership skills.
- Become a valued leader within our team and showcase your knowledge and expertise.
- Be recognised for your contribution and make a real difference within a large, established organisation.
Cleaning Manager employer: Team17 Digital Limited
Contact Detail:
Team17 Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager
✨Tip Number 1
Network like a pro! Reach out to people in the health and fitness industry, especially those who work in facilities management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions related to cleaning management. Think about how you’d handle specific scenarios, like managing a team during peak hours or dealing with customer feedback. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've motivated teams or improved service standards in previous roles. This is your chance to demonstrate that you’re the hands-on leader they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your leadership abilities, customer service experience, and any relevant cleaning management roles you've held before.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams in fast-paced environments and maintained high standards in previous roles.
Showcase Your People Skills: Since this role is all about leading and motivating a team, make sure to emphasise your people skills in your application. Talk about how you've built strong relationships with colleagues and customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Team17 Digital Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Cleaning Manager in a health & fitness centre. Familiarise yourself with the key tasks mentioned in the job description, such as overseeing cleaning operations and ensuring high standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As this is a hands-on leadership role, be prepared to discuss your experience in managing teams. Think of specific examples where you've motivated your team or improved service quality. Highlight your ability to create a positive working environment and how you’ve handled colleague relations in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies or customer feedback. Prepare scenarios where you successfully resolved issues or improved operational efficiency. This will showcase your adaptability and commitment to maintaining high standards in a busy gym environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.