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For Companies At a Glance
- Tasks: Manage daily operations, e-commerce performance, and supplier relationships for a growing furniture business.
- Company: Dynamic commercial furniture company serving schools, colleges, and offices across the UK.
- Benefits: Competitive salary, autonomy in role, and opportunity to shape business growth.
- Why this job: Take charge of operations and make a real impact in a thriving industry.
- Qualifications: Experience in e-commerce and operations; strong communication and organisational skills.
- Other info: Ideal for self-starters looking for a hands-on role with career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a proactive, highly organised E‐commerce & Operations Manager to take full day‐to‐day management responsibility for a growing commercial furniture business supplying schools, colleges, universities, offices and hospitality across the UK. This is a hands‐on, autonomous role for someone who can confidently run e‐commerce, operations, supplier relationships and commercial performance working closely with colleagues across our sister businesses and a wide network of UK manufacturers.
Key Responsibilities
- Manage the full daily operations of the business, from e‐commerce performance to fulfilment.
- Oversee product listings, pricing, specifications and lead times.
- Coordinate orders with multiple UK manufacturers (including made‐to‐order items).
- Manage logistics, deliveries, installations, returns and warranties.
- Track KPIs and drive continuous improvement across digital and operational processes.
- Liaise with internal teams and sister businesses to ensure smooth communication and alignment.
What we are looking for
- A self‐starter who thrives with autonomy and responsibility.
- Highly organised, able to juggle multiple workflows and priorities.
- Excellent communicator, confident working across teams and with suppliers.
- Strong commercial awareness and attention to detail.
- Customer‐focused, solution‐driven and calm under pressure.
Experience & Qualifications
- A full, UK driving licence.
- Extensive experience in e‐commerce, operations or a combined commercial role.
- Experience managing suppliers or manufacturers.
- Background in furniture, interiors, manufacturing or similar (advantageous).
- Experience selling to schools, colleges and universities (advantageous).
- Experience in WooCommerce (advantageous).
- Experience in automating workflows (advantageous).
- Relevant qualifications in Business, Operations, Supply Chain, Marketing or E‐commerce are welcome but not essential.
Salary & Benefits
Competitive, depending on experience, plus the opportunity to shape and grow a key part of the business with real autonomy and impact.
How to apply
To apply for this role as E‐commerce & Operations Manager, please click apply online and upload an updated copy of your CV.
E-Commerce & Operations Manager employer: TEAM
Contact Detail:
TEAM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce & Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their e-commerce strategies and operations. This will help you showcase your knowledge and demonstrate how you can add value to their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of E-Commerce & Operations Manager. Highlight your organisational skills and ability to manage multiple workflows effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace E-Commerce & Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the E-Commerce & Operations Manager role. Highlight your experience in e-commerce, operations, and any relevant projects you've managed. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed operations or improved e-commerce performance in the past. We love a good story!
Show Off Your Communication Skills: Since this role involves liaising with various teams and suppliers, make sure your application showcases your communication prowess. Whether it's through your CV, cover letter, or any additional documents, let us see how you can connect and collaborate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and ready to take the next step in your career!
How to prepare for a job interview at TEAM
✨Know Your E-Commerce Inside Out
Make sure you brush up on your e-commerce knowledge, especially related to platforms like WooCommerce. Be ready to discuss your past experiences managing online sales and how you've improved performance in previous roles.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to juggle multiple tasks and priorities. Think of specific situations where you successfully managed operations or logistics, and be ready to share how you kept everything running smoothly.
✨Communicate Like a Pro
Since this role involves liaising with various teams and suppliers, practice articulating your thoughts clearly. Prepare to discuss how you've built strong relationships in the past and how you handle communication challenges.
✨Demonstrate Your Commercial Awareness
Be prepared to talk about your understanding of the commercial furniture market and how you can contribute to the company's growth. Research current trends and think about how you can apply this knowledge to drive performance in the role.