At a Glance
- Tasks: Lead customer onboarding and ensure their success with our asset management software.
- Company: Join a leading provider in the construction industry's tech space.
- Benefits: Enjoy a competitive salary, pension, free parking, and 33 days holiday.
- Other info: Dynamic role with opportunities for growth and travel across the UK.
- Why this job: Make a real difference by helping customers thrive with innovative software solutions.
- Qualifications: Experience in customer success or account management, with strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
A leading provider of asset management software for the Construction industry are looking for a Customer Success Manager to own the entire post-sale journey.
Their platform helps customers track equipment, manage inspections, and monitor asset status in real time.
What you'll do as
- Customer
- Success
Manager: Lead onboarding for new customers, remote and on-site.
Run regular check-ins to spot risks early and boost adoption.
Be the customer's voice inside the business.
Turn feedback into clear, actionable change requests.
Spot at-risk accounts and turn them around before renewal.
- What you'll bring as
- Customer
- Success
Manager: Experience in customer success, account management, or a similar customer-facing role (Saa S a big plus).
Brilliant communication skills, you build trust fast, with anyone from end users to execs.
Genuine empathy and a knack for solving problems.
Sharp organisational skills, self reliant.
Comfortable learning new software.
A full UK driving licence and able to travel nationwide.
What's in it for you: Competitive salary, £30,000 - 35,000 Staff pension Free parking 33 days holiday (including Bank Holidays)
If this sounds like the Customer Success Manager role for you, click apply now. You must be able to commute daily to Liverpool and have the full right to work, status.
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Customer Success Manager employer: TEAM
Join a dynamic team in Manchester where your expertise as a Facilities Supervisor will be valued and rewarded. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering continuous training and development opportunities. With a focus on maintaining a safe and clean environment, you will play a crucial role in enhancing workplace services while enjoying the benefits of a supportive and engaging workplace.
