At a Glance
- Tasks: Provide hands-on AV support and ensure systems operate reliably across a university campus.
- Company: Leading AV solutions specialist with nearly 50 years of experience.
- Benefits: Competitive salary, bonus, and benefits package in a modern environment.
- Other info: Dynamic role with opportunities for growth and exposure to innovative AV solutions.
- Why this job: Join a new support team and work with cutting-edge AV technologies.
- Qualifications: Experience in AV support and strong knowledge of AV technologies required.
The predicted salary is between 34000 - 40000 £ per year.
Our client is a leading specialist in the design, installation and support of Audio Visual solutions across the education, government and corporate sectors. With almost 50 years of experience and a nationwide presence, they are recognised for delivering innovative AV environments and exceptional service. They are now building a dedicated on-site support team for a major city-centre university campus and are looking to recruit two experienced AV Support Engineers to play a key role in its success.
Working alongside a Junior Engineer and Team Leader, you will support a wide range of AV technologies across teaching spaces, meeting rooms, conference facilities and specialist environments. This is a hands-on role focused on ensuring systems operate reliably, users are supported effectively, and service levels are consistently achieved. The new support team will consist of four engineers and a Team Leader, providing on-site cover seven days per week. The final shift pattern is currently being considered with either a dual team two-week rotation covering alternate weekend days, or split shift to incorporate alternative full weekend coverage.
- Provide day-to-day technical support for AV systems across a large university campus operating on a 7-day support rota.
- Deliver user familiarisation and operational guidance on newly commissioned AV systems.
- Diagnose, troubleshoot and maintain a broad range of networked AV hardware and software.
- Carry out equipment installations, replacements, relocations and system modifications as required.
- Work closely with installation teams, remote support specialists and manufacturer support teams to resolve technical issues.
- Conduct planned preventative maintenance across supported systems and spaces.
- Maintain system documentation, SOPs, asset inventories and support reporting information.
Previous AV support or field engineering experience within corporate, education or government environments is required. Strong knowledge of Extron control systems and AV technologies including:
- DSP platforms and audio mixing systems
- AV-over-IP solutions for audio, video and control
- Live production equipment and ABSEN LED video walls
- Microsoft Teams Rooms (MTR) environments
Good understanding of networked AV systems and general IT/networking principles is essential. ITIL knowledge is advantageous. ECS, IPAF and PASMA accreditations are desirable.
Join a highly respected and established AV technology specialist. Become part of a brand-new on-site support team from day one. Work within a modern, technically advanced university environment. Exposure to a broad range of cutting-edge AV technologies. Competitive salary, bonus and benefits package.
If you have strong AV support experience and are looking to work with advanced AV technologies in a client-facing environment, we'd be pleased to hear from you.
AV / Tech Support Engineer (Permanent) in Clifton employer: TEAM
Join a leading AV technology specialist that values innovation and exceptional service, offering you the chance to be part of a dedicated on-site support team at a major city-centre university campus. With nearly 50 years of experience, the company fosters a collaborative work culture, providing ample opportunities for professional growth and exposure to cutting-edge AV technologies. Enjoy a competitive salary, bonus, and benefits package while working in a modern environment that prioritises employee development and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land AV / Tech Support Engineer (Permanent) in Clifton
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from TEAM!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at TEAM, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like TEAM.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace AV / Tech Support Engineer (Permanent) in Clifton
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at TEAM, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at TEAM.
How to prepare for a job interview at TEAM
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
