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- Tasks: Be the friendly face of TeamSport, greeting drivers and ensuring a thrilling karting experience.
- Company: Join the UK's No 1 indoor karting company with exciting growth across Europe.
- Benefits: Enjoy discounted karting, food, drinks, and a rewards platform for your hard work.
- Why this job: Dive into a fun, fast-paced environment where every day brings new adventures.
- Qualifications: A positive attitude, great communication skills, and a passion for teamwork.
- Other info: Flexible shifts available; perfect for students looking for an exciting part-time role.
The predicted salary is between 11 - 16 £ per hour.
About Us
TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, with tracks in Germany and in the Netherlands and we are expanding further. We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.
Why Join Us
- A Career in the Fast Lane: At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.
- Community Champions: Beyond being Carbon Neutral, we are actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today’s generation.
- Best Places to Work: Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.
Our Values
- Put the Customer on Pole – Make every karting experience unforgettable.
- One Crew – We are a close-knit team, fuelled by energy and fun!
- Stand Up and Stand Out – We innovate, lead, and make our mark in the industry.
- Emphasis on Small Details – We get that the little things matter.
- Fuelled by Fun – It’s not just a job; it’s about enjoying what we do.
The Role
We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you are the friendly face of our brand, the person our drivers will look to for support.
Host Responsibilities:
- Greeting and registering drivers
- Conducting group briefings
- Commentating on races and waving the flag
- Giving tips on how to race faster and better
- Re-fuelling customers with food and drink from the snack bar
- Meeting team sales targets
- Upselling merchandise/offers/events/memberships
- Being on hand to make sure their events are hassle-free
- Contributing to maintaining and exceeding sales and mystery visit targets
Marshal Responsibilities:
- Checking the karts comply to our strict health and safety guidelines at the beginning of a shift
- Test driving karts for our mechanics
- Helping customers into karts and with their race suits and helmets
- Checking the grid before the start of a race
- Being on hand to "marshal" the events
- Waving the flags to keep our customers safe
- Helping those that spin off back into the action
What Skills Our Crew Have:
- We are friendly and approachable
- We put customers first
- We have a positive and proactive attitude
- We have a great eye for detail
- We communicate well together
- We are team players!
The TeamSport Experience
Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!
Shifts can vary from Monday to Sunday, including weekends and evenings on a 4-hour per week contract. Flexibility is vital for this role. Due to the nature of our business, weekend and evening work is essential.
So…if you enjoy working in a busy, fast-paced job, where no 2 days are the same, then this is the job for you. Ready to Join the Race? Apply now and if you are shortlisted, you will be sent an email with a timeslot for a phone call.
South London - Mitcham employer: Team Sport
Contact Detail:
Team Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land South London - Mitcham
✨Tip Number 1
Get to know TeamSport! Before your interview, dive into their values and what makes them tick. Show that you’re not just another candidate but someone who genuinely connects with their mission of creating unforgettable experiences.
✨Tip Number 2
Practice your people skills! As a Host/Marshal, you'll be the friendly face of TeamSport. Role-play with friends or family to nail down how you’d greet customers, handle queries, and keep the energy high during races.
✨Tip Number 3
Be ready to showcase your enthusiasm! TeamSport loves energy and fun, so don’t hold back. Share your passion for customer service and how you can contribute to making every karting experience unforgettable.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the TeamSport crew. Keep an eye on your email for that all-important phone call invite!
We think you need these skills to ace South London - Mitcham
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing to the fun atmosphere at TeamSport.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Host/Marshal role. We want to see how you can put the customer on pole and be a part of our close-knit crew!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. Remember, we’re all about the small details!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the fast lane towards an exciting career with TeamSport.
How to prepare for a job interview at Team Sport
✨Know the Company Inside Out
Before your interview, take some time to research TeamSport. Understand their values, mission, and the range of activities they offer beyond karting. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Show Off Your Customer Service Skills
As a Host/Marshal, you'll be the friendly face of TeamSport. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your positive attitude and how you handle challenging situations with a smile.
✨Demonstrate Team Spirit
TeamSport values teamwork highly. Be ready to discuss how you work well in a team environment. Share stories that showcase your ability to collaborate, support your colleagues, and contribute to a fun and energetic atmosphere.
✨Be Ready for Practical Scenarios
Since the role involves hands-on responsibilities, think about how you'd handle specific situations, like assisting a customer who’s struggling with their kart or ensuring safety during a race. Practising these scenarios can help you feel more confident during the interview.