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- Tasks: Be the friendly face of TeamSport, greeting drivers and ensuring a fun karting experience.
- Company: Join the UK's No 1 indoor karting company with exciting growth across Europe.
- Benefits: Enjoy discounted karting, food, drinks, and a rewards platform.
- Why this job: Work in a dynamic environment where every day is an adventure!
- Qualifications: Friendly attitude, team player, and great communication skills.
- Other info: Flexible shifts available; perfect for students looking for a fun job!
The predicted salary is between 20000 - 25000 £ per year.
About Us: TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further. We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.
Why Join Us?
- A Career in the Fast Lane: At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.
- Community Champions: Beyond being Carbon Neutral, we are actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today’s generation.
- Best Places to Work: Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.
Our Values:
- Put the Customer on Pole: Make every karting experience unforgettable.
- One Crew: We are a close-knit team, fuelled by energy and fun!
- Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
- Emphasis on Small Details: We get that the little things matter.
- Fuelled by Fun: It’s not just a job; it’s about enjoying what we do.
The Role: We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you are the friendly face of our brand, the person our drivers will look to for support.
As a Host, you will be responsible for:
- Greeting and registering drivers
- Conducting group briefings
- Commentating on races and waving the flag
- Giving tips on how to race faster and better
- Re-fuelling our customers with food and drink from the snack bar
- Meeting team sales targets
- Upselling our merchandise/offers/events/memberships
- Being on hand to make sure their events are hassle-free
- Contributing to maintaining and exceeding sales and mystery visit targets
On a different day, you may be a Marshal, which involves:
- Checking the karts comply with our strict health and safety guidelines at the beginning of a shift
- Test driving karts for our mechanics
- Helping customers into karts and with their race suits and helmets
- Checking the grid before the start of a race
- Being on hand to 'marshal' the events
- Waving the flags to keep our customers safe
- Helping those that spin off back into the action
What skills our crew have:
- We are friendly and approachable
- We put customers first
- We have a positive and proactive attitude
- We have a great eye for detail
- We communicate well together
- We are team players!
The TeamSport experience: Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!
Shifts are available from Monday to Sunday including weekends and evenings on a 4, 12, 20 or 30 hour per week contract. Flexibility is vital for this role. Due to the nature of our business, weekend and evening work is essential. If you enjoy working in a busy, fast-paced job, where no 2 days are the same, then this is the job for you.
Ready to Join the Race? Apply now and if you are shortlisted, you will be sent an email with a timeslot for a phone call.
Manchester Victoria - Manchester employer: Team Sport
Contact Detail:
Team Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manchester Victoria - Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out TeamSport's social media and website. Understanding their vibe will help you connect better during your chat.
✨Tip Number 2
Practice your pitch! Be ready to share why you're a great fit for the Host/Marshal role. Highlight your customer service skills and how you can contribute to making every karting experience unforgettable.
✨Tip Number 3
Show your enthusiasm! TeamSport values energy and fun, so let your passion shine through. Whether it's in your tone or body language, make sure they see how excited you are about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you on their radar as they make their decision.
We think you need these skills to ace Manchester Victoria - Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for the role shine through! We love seeing candidates who are excited about karting and our multi-activity experiences. Make sure to express why you want to join TeamSport and how you can contribute to our fun and energetic environment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant skills and experiences that match the Host/Marshal role. We want to see how your background aligns with our values and the specific responsibilities of the job.
Be Personable: Remember, we’re looking for friendly faces! Use a conversational tone in your application to reflect your approachable personality. Show us that you can connect with customers and be part of our close-knit team. A little bit of your unique character can go a long way!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application lands in the right hands. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at Team Sport
✨Know the Company Inside Out
Before your interview, make sure you understand TeamSport's values and offerings. Familiarise yourself with their multi-activity experiences and community initiatives. This will show your genuine interest and help you connect your skills to their mission.
✨Show Off Your Customer Service Skills
As a Host/Marshal, you'll be the friendly face of TeamSport. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your positive attitude and ability to work in a team, as these are key traits they’re looking for.
✨Be Ready for Role-Specific Questions
Expect questions about both the Host and Marshal roles. Think about how you would handle situations like a customer needing assistance or ensuring safety during races. Demonstrating your understanding of these responsibilities will set you apart.
✨Bring Your Enthusiasm!
TeamSport thrives on energy and fun, so let your personality shine through during the interview. Share your passion for customer service and any relevant hobbies that align with their values. A positive vibe can make a lasting impression!