At a Glance
- Tasks: Lead daily operations, ensuring top-notch service and adherence to company standards.
- Company: Dynamic leisure and hospitality business focused on excellence.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Flexibility required for evenings and weekends; great career progression opportunities.
- Why this job: Be a key player in creating an outstanding destination while developing your leadership skills.
- Qualifications: Strong leadership, excellent communication, and knowledge of health and safety regulations.
The predicted salary is between 40000 - 50000 £ per year.
The Role
Reporting directly to the Regional Operations Director, you will lead daily operations to ensure smooth functioning and highest standards.
You will enforce company procedures, maintain wage budgets, and deliver excellent service safely.
What we are looking for
Hands‑on operator setting the tone for the entire site, on the ground during busy weekends and evenings, ensuring procedures are followed, budgets stay on track, and standards remain high.
You will coach, develop and inspire the team, helping to make the site a stand‑out destination.
About you
- Strong motivator with leadership skills.
- Excellent communication and adaptive leadership style.
- Flexibility to work 7 days a week, dawn to dusk.
- Skilled at influencing and collaborating across all levels.
- Proactive organisation and time management, promoting equality, diversity and inclusion.
- Knowledge of Health and Safety, Food and Consumer legislation.
- Your Duties
- Lead team to hit departmental KPIs, including wage ratio and financial targets.
- Foster collaboration across departments for stakeholder satisfaction and SLA adherence.
- Maintain smooth operation of all departments with top‑notch service and safety per SOP.
- Manage departmental budgets within limits, maximise profitability.
- Identify new revenue streams.
- Ensure compliance with company policies, Health and Safety and legislation to minimise risk.
- Support accident prevention and maintain consistency.
- Build culture of effective people management: recruitment, performance, training and talent management.
As a leisure and hospitality business, peak times are evenings and weekends. Flexibility to work during these hours is essential; you will likely have one in three weekends off.
Successful applicants will be required to undergo a DBS check in accordance with our safeguarding policies.
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General Manager in Manchester employer: Team Sport
Team Sport in Greater London is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction. With opportunities for professional growth and development, employees are encouraged to thrive in a dynamic leisure environment while enjoying flexible working hours. Join us in Mitcham, where your passion for creating unforgettable experiences will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Team Sport. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Team Sport
Don't be shy about reaching out to Team Sport directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Team Sport and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Team Sport
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
