At a Glance
- Tasks: Support daily operations and drive revenue at a fun go-karting track.
- Company: Join the UK's leading indoor karting company with a vibrant atmosphere.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Evening and weekend shifts required; great for those seeking dynamic work.
- Why this job: Be part of an exciting team and create memorable experiences for customers.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About TeamSport
TeamSport is the leading indoor karting company in the UK, operating 37 tracks across the UK and additional venues in Germany and the Netherlands.
The Role
As the right‑hand person to the General Manager, you will oversee the daily operations of a go‑karting track, with a focus on the bar area, and support the business side of the operation.
Key Responsibilities
- Assist the GM in overseeing daily operations at the site, focusing on bar operations.
- Support the team in achieving KPI targets, including wage ratios and profitability.
- Drive revenue and profitability growth, including corporate sales development.
- Assist the GM in people management activities such as recruitment, talent development, training and performance management.
- Prioritise customer satisfaction and demonstrate a willingness to go the extra mile.
- Maintain a fun and engaging atmosphere to deliver a positive customer experience.
Working Hours
As a leisure and hospitality business, the role requires evening and weekend flexibility. You may be required to work 1 in 3 weekends off.
Legal
Successful applicants will be required to undergo a DBS check in accordance with our safeguarding policies.
Assistant General Manager in London employer: Team Sport
At TeamSport, we pride ourselves on being a vibrant and dynamic employer, offering a unique opportunity to work in the exciting world of indoor karting. Our culture fosters teamwork and personal growth, with ample opportunities for career advancement and skill development in a fun, fast-paced environment. Located at our state-of-the-art tracks, you will enjoy a supportive atmosphere that prioritises employee well-being and customer satisfaction, making every day at work an exhilarating experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at TeamSport or similar venues. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer satisfaction and fun shine through. Remember, they want someone who can keep the atmosphere lively while managing operations.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenges in bar operations or team management. We all know things can get hectic, so show them you can keep your cool and drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the TeamSport family.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working in a fun environment like TeamSport and how you can contribute to our awesome team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in bar operations and people management. We love seeing how your past roles align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we’re all about making things easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Team Sport
✨Know the Company Inside Out
Before your interview, make sure you research TeamSport thoroughly. Understand their values, mission, and what sets them apart in the indoor karting industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Highlight Relevant Experience
When discussing your background, focus on experiences that relate directly to the role of Assistant General Manager. Talk about any previous roles in hospitality or management, especially those involving bar operations or customer service. Use specific examples to demonstrate how you've driven revenue or improved customer satisfaction.
✨Prepare for People Management Questions
Since this role involves people management, be ready to discuss your approach to recruitment, training, and performance management. Think of scenarios where you've successfully developed talent or resolved team conflicts. This will showcase your leadership skills and ability to support the GM effectively.
✨Show Your Passion for Customer Experience
TeamSport prioritises customer satisfaction, so be prepared to share your thoughts on creating a fun and engaging atmosphere. Discuss any strategies you've implemented in the past to enhance customer experience and how you would apply those in the karting environment.
