At a Glance
- Tasks: Be the friendly face of our brand, supporting drivers and ensuring smooth events.
- Company: Exciting event company with a vibrant atmosphere and team spirit.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Shifts available throughout the week, including weekends and evenings.
- Why this job: Join a fun team, engage with customers, and make every race memorable.
- Qualifications: Friendly, customer-focused, and a great team player with effective communication skills.
The predicted salary is between 20000 - 25000 £ per year.
The Role
We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you're the friendly face of our brand, the person our drivers will look to for support.
As a Host, you will be responsible for:
- Greeting and registering drivers
- Conducting group briefings
- Commentating on races and waving the flag
- Giving tips on how to race faster and better
- Re-fuelling customers with food and drink from the snack bar
- Meeting team sales targets
- Upselling merchandise, offers, events and memberships
- Ensuring events are hassle-free
- Contributing to maintaining and exceeding sales and mystery visit targets
On a different day, you may be a Marshal, which involves:
- Checking karts comply with our strict health and safety guidelines at the beginning of a shift
- Test driving karts for our mechanics
- Helping customers into karts and with their race suits and helmets
- Checking the grid before the start of a race
- Being on hand to marshal events
- Waving flags to keep customers safe
- Helping those that spin off back into the action
Required Skills:
- Friendly and approachable
- Customer-focused
- Positive and proactive attitude
- Great eye for detail
- Effective communication
- Team player
Shift Information:
Shifts are available from Monday to Sunday, including weekends and evenings on a 4, 12, 20 or 30-hour per week contract. Flexibility is vital for this role; weekend and evening work is essential.
Event Host and Marshal- Group Session in Harlow employer: Team Sport
Join our dynamic team as an Event Host and Marshal, where you'll be the welcoming face of our brand in a vibrant and fast-paced environment. We pride ourselves on fostering a supportive work culture that values teamwork and personal growth, offering flexible shifts to accommodate your lifestyle while providing opportunities for skill development and career advancement. With a focus on customer satisfaction and a fun atmosphere, working with us means being part of an exciting journey that keeps you engaged and motivated every day.
StudySmarter Expert Advice🤫
We think this is how you could land Event Host and Marshal- Group Session in Harlow
✨Tip Number 1
Get to know the company! Research their events and understand their brand. This will help you connect with the team during interviews and show that you're genuinely interested in being the friendly face they need.
✨Tip Number 2
Practice your communication skills! As a Host/Marshal, you'll be interacting with drivers and customers all day. Try role-playing scenarios with friends to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you've gone above and beyond for customers. This will demonstrate your positive attitude and proactive approach, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to jump into the action as a Host/Marshal!
We think you need these skills to ace Event Host and Marshal- Group Session in Harlow
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable side. Remember, we’re looking for someone who can connect with our drivers!
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. If you've got experience in customer service or event hosting, shout about it! We love seeing how you can contribute to making our events hassle-free.
Show Your Passion:Let us know why you’re excited about this role! Whether it's your love for racing or your enthusiasm for working in a team, sharing your passion can really make your application stand out. We want to see that you’re as keen as we are!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Team Sport
✨Show Your Friendly Side
As a Host/Marshal, being approachable is key. During the interview, make sure to smile and engage with your interviewer. Share examples of how you've provided excellent customer service in the past, as this will demonstrate your friendly nature and ability to connect with others.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of both the Host and Marshal roles. Be ready to discuss how you would handle specific situations, like conducting group briefings or ensuring safety compliance. This shows that you're not just interested in the job, but that you understand what it entails.
✨Highlight Teamwork Skills
This role requires a strong team player. Prepare to talk about your experiences working in teams, especially in high-pressure environments. Mention any instances where you helped achieve sales targets or contributed to a successful event, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Think of examples where you went above and beyond to help customers or improve a process. This could be anything from upselling merchandise to ensuring events run smoothly. Show them that you’re someone who doesn’t just wait for tasks but actively seeks out ways to enhance the experience.
