At a Glance
- Tasks: Lead daily operations, coach your team, and ensure top-notch service at our karting venue.
- Company: Join TeamSport, the UK's number one indoor karting company with exciting multi-activity experiences.
- Benefits: Enjoy discounted go-karting, food, drinks, and a rewards platform for your hard work.
- Other info: Flexible hours required; enjoy a vibrant workplace with great career growth opportunities.
- Why this job: Be part of a fun, energetic team making a positive impact in the community.
- Qualifications: Strong leadership skills, excellent communication, and a knack for organisation.
The predicted salary is between 36000 - 60000 £ per year.
About Us: TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further. We also offer a mix of multi‑activity experiences like mini‑golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.
Why Join Us? At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities. Beyond being Carbon Neutral, we are actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today’s generation. Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.
Our Values:
- Put the Customer on Pole: Make every karting experience unforgettable.
- One Crew: We’re a close-knit team, fuelled by energy and fun!
- Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
- Emphasis on Small Details: We get that the little things matter.
- Fuelled by Fun: It’s not just a job; it’s about enjoying what we do.
The Role: Reporting directly to the Regional Operations Director you’ll take the lead in making sure our daily operations run smoothly and to the highest standard. You’ll ensure all company procedures are followed, wage budgets are kept on track, and every department delivers great service, safely and consistently. You’ll coach and develop your crew, keep an eye on standards, and play a key part in making Brent Cross a brilliant place to work and visit. You will continue to coach and grow your crew members and assist the wider business in being recognised as a Great Place to Work.
What we’re looking for: You’ll be a hands‑on operator who sets the tone for the whole site. You’ll be on the ground, working alongside your crew — especially during busy weekends and evenings — making sure all company procedures are followed, wage budgets stay on track, and standards are consistently high. You’ll lead by example, coach and develop your team, and help make Brent Cross a standout place to work and visit.
About you: You’re a motivator with strong leadership skills. Your communication is top‑notch, with a leadership style that adapts to the situation and the person. Flexibility is your middle name; our operation runs 7 days a week, from dawn till dusk. You’re a pro at influencing and collaborating across all levels of the business. You’ve got a knack for proactive organisation and time management. Promoting equality, diversity, and an inclusive work environment is second nature. You’ve got the lowdown on Health and Safety, Food, and Consumer legislation.
Your Duties:
- Lead the team to hit all departmental KPIs, including wage ratio and financial targets.
- Foster collaboration between departments for stakeholder satisfaction and service level agreement adherence.
- Keep all departments running smoothly, maintaining top‑notch service and safety in line with Standard Operating Procedures (SOP).
- Manage departmental budgets like a pro, keeping costs within limits and maximising profitability.
- Always on the lookout for new revenue streams to boost the bottom line.
- Ensure all team members follow company policies, Health and Safety requirements, and relevant legislation to minimise risks and protect the business's reputation.
- Offer oversight and support to prevent accidents and maintain consistency across all areas.
- Build a culture of effective people management through recruitment, performance management, training, and talent management.
Please note: As a leisure and hospitality business, our peak times are during evenings and weekends. Therefore, flexibility to work during these hours is essential for this role. You are likely to have one in three weekends off.
Ready to Join the Race? Apply now to be part of an amazing team! If you are shortlisted, you will receive an email from the recruitment team with next steps. Please note: Successful applicants will be required to undergo a DBS check in accordance with our safeguarding policies.
General Manager employer: Team Sport
Team Sport in Greater London is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction. With opportunities for professional growth and development, employees are encouraged to thrive in a dynamic leisure environment while enjoying flexible working hours. Join us in Mitcham, where your passion for creating unforgettable experiences will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups related to indoor karting and leisure management. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, let your enthusiasm for karting and team management shine through. Share your ideas on how to make the customer experience unforgettable – they’ll love your energy!
✨Tip Number 3
Prepare for interviews by researching TeamSport’s values and culture. Think about how your skills align with their mission of making every karting experience amazing. Be ready to discuss how you can contribute to their community initiatives and internal development opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TeamSport family. Keep an eye on our careers page for the latest openings and updates!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining TeamSport and making a difference in our karting community.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your leadership skills and any relevant experience that aligns with our values. We love seeing how your background fits into our fast-paced environment!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key achievements and skills without waffling on too much.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Team Sport
✨Know the Company Inside Out
Before your interview, dive deep into TeamSport's values and offerings. Familiarise yourself with their indoor karting experience and other activities like mini-golf and VR. This shows genuine interest and helps you align your answers with their mission.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've motivated teams in the past, especially in high-pressure situations. Highlight your adaptability and communication style to demonstrate that you can lead a diverse crew effectively.
✨Emphasise Safety and Standards
Given the importance of Health and Safety in this role, be ready to discuss your knowledge of relevant legislation and how you've implemented safety protocols in previous positions. This will reassure them that you prioritise safety while maintaining high service standards.
✨Be Ready for Scenario Questions
Expect questions about handling operational challenges or managing budgets. Think of specific scenarios where you've successfully navigated similar issues. This will showcase your proactive organisation and time management skills, which are key for this role.
