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- Tasks: Be the friendly face of our brand, greeting drivers and ensuring a fun experience.
- Company: Join TeamSport, the UK's top indoor karting company with exciting multi-activity experiences.
- Benefits: Enjoy discounted karting, food, drinks, and a rewards platform for your hard work.
- Why this job: Experience a dynamic role in a fun environment while making a positive community impact.
- Qualifications: We seek friendly, proactive team players with great communication skills and attention to detail.
- Other info: Flexible shifts available; must be able to work weekends and evenings.
About Us:
TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further. We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.
Why Join Us?
- A Career in the Fast Lane: At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.
- Community Champions: Beyond being Carbon Neutral, we’re actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today’s generation.
- Best Places to Work: Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.
Our Values:
- Put the Customer on Pole: Make every karting experience unforgettable.
- One Crew: We’re a close-knit team, fuelled by energy and fun!
- Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
- Emphasis on Small Details: We get that the little things matter.
- Fuelled by Fun: It’s not just a job; it’s about enjoying what we do.
The Role:
We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you’re the friendly face of our brand, the person our drivers will look to for support.
As a Host, you will be responsible for:
- Greeting and registering drivers
- Conducting group briefings
- Commentating on races and waving the flag
- Giving tips on how to race faster and better
- Re-fuelling our customers with food and drink from the snack bar
- Meeting team sales targets
- Upsell our merchandise/ offers/events/ memberships
- Being on hand to make sure their events are hassle-free
- Contribute to maintaining and exceeding sales and mystery visit targets
On a different day, you may be a Marshal, which involves:
- Checking the karts comply to our strict health and safety guidelines at the beginning of a shift
- Test driving karts for our mechanics
- Helping customers into karts and with their race suits and helmets
- Checking the grid before the start of a race
- Being on hand to 'marshal' the events
- Waving the flags to keep our customers safe
- Helping those that spin off back into the action
What skills our crew have:
- We are friendly and approachable
- We put customers first
- We have a positive and proactive attitude
- We have a great eye for detail
- We communicate well together
- We are team players!
The TeamSport experience:
Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!
Shifts are available from Monday to Sunday including weekends and evenings on a 4, 12, 20 or 30 hour per week contract. Flexibility is vital for this role. Due to the nature of our business, weekend and evening work is essential.
So..if you enjoy working in a busy, fast paced job, where no 2 days are the same, then this is the job for you.
Ready to Join the Race? Apply now and if you are shortlisted, you will be invited via email to one of our fun and engaging group recruitment sessions at our track!
If you cannot attend the session/s that we have available, please register to our talent pool so you will be notified for the next one. We do not carry out individual interviews outside of these sessions.
Event Host and Marshal - Group Session employer: Team Sport
Contact Detail:
Team Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Host and Marshal - Group Session
✨Tip Number 1
Familiarise yourself with TeamSport's values and culture. Understanding their emphasis on customer experience and teamwork will help you align your approach during the group recruitment sessions.
✨Tip Number 2
Showcase your enthusiasm for multi-activity experiences. Be prepared to discuss how your interests in activities like karting, mini-golf, or VR can enhance the customer experience at TeamSport.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Share examples from previous roles where you successfully managed multiple tasks or adapted quickly to changing situations.
✨Tip Number 4
Engage with the TeamSport community online. Follow their social media channels and participate in discussions to show your genuine interest in the brand and its activities.
We think you need these skills to ace Event Host and Marshal - Group Session
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Event Host and Marshal position. Familiarise yourself with the key tasks such as greeting drivers, conducting briefings, and ensuring safety during races.
Tailor Your CV: Highlight relevant experience in customer service or event management in your CV. Emphasise skills that align with TeamSport's values, such as being friendly, detail-oriented, and a team player.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at TeamSport and how your skills can contribute to their mission of providing unforgettable experiences.
Prepare for Group Sessions: If shortlisted, you'll be invited to a group recruitment session. Prepare by thinking about how you can demonstrate your personality and teamwork skills during this interactive process. Be ready to engage and show your passion for the role.
How to prepare for a job interview at Team Sport
✨Show Your Enthusiasm
TeamSport values energy and enthusiasm, so make sure to express your excitement about the role. Share why you love karting and how you can contribute to creating unforgettable experiences for customers.
✨Demonstrate Team Spirit
As a Host/Marshal, you'll be part of a close-knit team. Highlight your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles or activities.
✨Prepare for Customer Interaction
Since this role is customer-facing, practice how you would greet and engage with customers. Think about how you can make their experience enjoyable and hassle-free, and be ready to share your ideas during the interview.
✨Know the Company Values
Familiarise yourself with TeamSport's values, such as putting the customer first and paying attention to small details. Be prepared to discuss how you embody these values and how they align with your work ethic.
