At a Glance
- Tasks: Be the friendly face of our brand, greeting drivers and ensuring a fun experience.
- Company: Join TeamSport, the UK's leading indoor karting company with exciting multi-activity experiences.
- Benefits: Enjoy discounted karting, food, drinks, and a rewards platform for your hard work.
- Why this job: Work in a fast-paced environment where every day is an adventure and you make lasting memories.
- Qualifications: Friendly attitude, great communication skills, and a passion for teamwork.
- Other info: Flexible shifts available, including weekends and evenings, with opportunities for growth.
About Us
TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further. We also offer a mix of multi‑activity experiences like mini‑golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.
Why Join Us?
- A Career in the Fast Lane: At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.
- Community Champions: Beyond being Carbon Neutral, we’re actively making a positive impact in the communities we touch.
- Best Places to Work: Enjoy go‑karting from £1, discounted food and drinks, and a benefits rewards platform.
Our Values
- Put the Customer on Pole: Make every karting experience unforgettable.
- One Crew: We’re a close‑knit team, fuelled by energy and fun!
- Stand Up and Stand Out: We innovate, lead, and make our mark in the industry.
- Emphasis on Small Details: We get that the little things matter.
- Fuelled by Fun: It’s not just a job; it’s about enjoying what we do.
The Role
We are recruiting for a customer‑facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you’re the friendly face of our brand, the person our drivers will look to for support.
As a Host, you will be responsible for:
- Greeting and registering drivers
- Conducting group briefings
- Commentating on races and waving the flag
- Giving tips on how to race faster and better
- Re‑fuelling our customers with food and drink from the snack bar
- Meeting team sales targets
- Upselling our merchandise, offers, events and memberships
- Being on hand to make sure their events are hassle‑free
- Contributing to maintaining and exceeding sales and mystery visit targets
On a different day, you may be a Marshal, which involves:
- Checking the karts comply to our strict health and safety guidelines at the beginning of a shift
- Test driving karts for our mechanics
- Helping customers into karts and with their race suits and helmets
- Checking the grid before the start of a race
- Being on hand to ‘marshal’ the events
- Waving the flags to keep our customers safe
- Helping those that spin off back into the action
What skills our crew have:
- We are friendly and approachable
- We put customers first
- We have a positive and proactive attitude
- We have a great eye for detail
- We communicate well together
- We are team players!
The TeamSport experience
Beyond karting, we offer multi‑activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!
Shifts are available from Monday to Sunday including weekends and evenings on a 4, 12, 20 or 30 hour per week contract. Flexibility is vital for this role. Due to the nature of our business, weekend and evening work is essential.
So… if you enjoy working in a busy, fast paced job, where no 2 days are the same, then this is the job for you.
Ready to Join the Race? Apply now and if you are shortlisted, you will be invited via email to one of our fun and engaging group recruitment sessions at our track!
If you cannot attend the session/s that we have available, please register to our talent pool so you will be notified for the next one. We do not carry out individual interviews outside of these sessions.
Event Host and Marshal- Group Session employer: Team Sport
Contact Detail:
Team Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Host and Marshal- Group Session
✨Tip Number 1
Get ready to shine in those group recruitment sessions! Bring your A-game, show off your personality, and don’t be afraid to let your enthusiasm for the role come through. Remember, they’re looking for that friendly face who can connect with customers!
✨Tip Number 2
Practice your race commentary skills! Being a Host means you’ll need to engage the crowd and keep the energy high. Think about how you can make each race feel exciting and memorable for the drivers.
✨Tip Number 3
Brush up on your customer service skills. TeamSport values putting customers first, so think of ways you can go above and beyond to create an unforgettable experience. Maybe even come up with some fun upselling ideas for merchandise!
✨Tip Number 4
Flexibility is key! Be prepared to work weekends and evenings, as this role thrives in a busy environment. Show that you’re adaptable and ready to jump into action whenever needed – it’s all part of the fun!
We think you need these skills to ace Event Host and Marshal- Group Session
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for the role shine through! We want to see that you’re excited about being part of our energetic team and that you understand what makes TeamSport special.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Host/Marshal role. We love seeing candidates who can connect their background to our values and the specific responsibilities outlined in the job description.
Be Personable: Remember, we’re looking for friendly faces! Use a conversational tone in your application to reflect your approachable personality. Show us that you can engage with customers and create memorable experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our awesome company culture there!
How to prepare for a job interview at Team Sport
✨Know the Company Inside Out
Before your interview, make sure you know TeamSport's values and what they stand for. Familiarise yourself with their offerings beyond karting, like mini-golf and VR experiences. This shows you're genuinely interested and can connect with their mission.
✨Show Off Your Customer Service Skills
As a Host/Marshal, you'll be the friendly face of TeamSport. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone's experience memorable.
✨Demonstrate Team Spirit
TeamSport values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your teammates, especially in fast-paced environments.
✨Be Ready for a Fun Group Session
Since the recruitment process involves group sessions, come prepared to engage with others. Be enthusiastic, participate actively, and show your personality. Remember, they’re looking for energy and fun, so let that shine through!