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For Companies At a Glance
- Tasks: Serve customers, prepare food and drinks, and manage stock in a fun environment.
- Company: Join TeamSport, the UK's leading indoor karting company with exciting multi-activity experiences.
- Benefits: Enjoy discounted karting, food, drinks, and a rewards platform for your hard work.
- Why this job: Be part of a vibrant team that values energy, fun, and customer satisfaction.
- Qualifications: Must be 18+, friendly, proactive, and a great team player.
- Other info: Join our engaging group recruitment sessions to kickstart your career adventure!
About Us
About Us: TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further… but it’s not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.
Why Join Us?
A Career in the Fast Lane: At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.
Community Champions
Beyond being Carbon Neutral, we’re actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today’s generation.
Best Places to Work
Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.
Our Values
- Put the Customer on Pole: Make every karting experience unforgettable.
- One Crew: We’re a close-knit team, fuelled by energy and fun!
- Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
- Emphasis on Small Details: We get that the little things matter.
- Fuelled by Fun: It’s not just a job; it’s about enjoying what we do.
The TeamSport experience
Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!
The role
We are on the lookout for fun and engaging personalities who have a passion for delivering great experiences for our customers. We are on the lookout for Customer Service Operatives who can provide the best possible service in our fuel bar.
What skills our bar and kitchen crew have
- We are friendly and approachable
- We put customers first
- We have a positive and proactive attitude
- We have a great eye for detail
- We communicate well together
- We are team players!
- We are all over 18 due to serving alcohol without supervision
What you will be doing
- Serving customers and preparing hot and cold food and drinks
- Handling payments
- Handling and managing stock
- Upselling offers, events & merchandise
Ready to Join the Race?
If you are shortlisted for the role, you will be invited via email to join one of our fun and engaging group recruitment sessions at our track!
If you cannot attend the session/s that we have available, please register to our talent pool so you will be notified for the next one. We do not carry out individual interviews outside of these sessions.
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Customer Service Operative- Group Session employer: Team Sport
Contact Detail:
Team Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Operative- Group Session
✨Tip Number 1
Get ready to shine in those group sessions! Bring your A-game and show off your personality. Remember, TeamSport is all about fun and energy, so let that enthusiasm flow!
✨Tip Number 2
Brush up on your customer service skills before the session. Think about how you can make every karting experience unforgettable. We want to see how you put the customer on pole!
✨Tip Number 3
Be a team player! During the group recruitment sessions, engage with others and showcase your ability to communicate well. TeamSport values collaboration, so let’s see that spirit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and join the race with us. Plus, you’ll be the first to know about upcoming opportunities and sessions!
We think you need these skills to ace Customer Service Operative- Group Session
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your fun and engaging personality shine through in your application. Remember, we’re all about creating unforgettable experiences for our customers, so don’t be shy about sharing what makes you unique.
Tailor Your Application: Make sure to tailor your application to highlight how your skills and experiences align with our values. We love team players who put customers first, so give us examples of how you've done this in the past!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to see why you’d be a great fit for the role. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our awesome company culture there.
How to prepare for a job interview at Team Sport
✨Know the Company Inside Out
Before you step into that group session, make sure you know TeamSport's mission and values. Familiarise yourself with their offerings beyond karting, like mini-golf and VR experiences. This shows your genuine interest and helps you connect with the team.
✨Show Off Your Personality
TeamSport is all about fun and energy, so let your personality shine! Be friendly and approachable during the session. Share your passion for customer service and how you can contribute to making every experience unforgettable.
✨Prepare for Group Dynamics
Since it's a group recruitment session, be ready to engage with others. Practice teamwork and communication skills. Think of examples where you've worked well in a team or handled a challenging customer situation to share with the group.
✨Upselling Skills are Key
Brush up on your upselling techniques! TeamSport values those who can promote offers and events. Prepare some ideas on how you would upsell food and drinks at the fuel bar, and be ready to discuss them during the session.
