At a Glance
- Tasks: Lead daily operations, ensuring top-notch service and team development.
- Company: Join a vibrant leisure and hospitality business at Brent Cross.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic, inclusive setting.
- Why this job: Make a real impact by creating a fantastic workplace and visitor experience.
- Qualifications: Strong leadership skills and a knack for motivating teams.
The predicted salary is between 40000 - 50000 £ per year.
The Role
Reporting directly to the Regional Operations Director, you will take the lead in ensuring daily operations run smoothly and to the highest standard. You will ensure all company procedures are followed, wage budgets are kept on track, and every department delivers great service safely and consistently. You will coach and develop your crew, keep an eye on standards, and play a key part in making Brent Cross a brilliant place to work and visit.
What we are looking for
You will be a hands‐on operator who sets the tone for the whole site. You will be on the ground, working alongside your crew — especially during busy weekends and evenings — ensuring all company procedures are followed, wage budgets stay on track, and standards are consistently high. You will lead by example, coach and develop your team, and help make Brent Cross a standout place to work and visit.
About you
- You are a motivator with strong leadership skills.
- Your communication is top‐notch, with a leadership style that adapts to the situation and the person.
- Flexibility is your middle name; the operation runs 7 days a week, from dawn to dusk.
- You are skilled at influencing and collaborating across all levels of the business.
- Proactive organisation and time management are your strengths; promoting equality, diversity, and an inclusive work environment is second nature.
- You are knowledgeable about Health and Safety, Food, and Consumer legislation.
Your Duties
- Lead the team to hit all departmental KPIs, including wage ratio and financial targets.
- Foster collaboration between departments for stakeholder satisfaction and service level agreement adherence.
- Keep all departments running smoothly, maintaining top‐notch service and safety in line with Standard Operating Procedures (SOP).
- Manage departmental budgets, keeping costs within limits and maximising profitability.
- Always look for new revenue streams to boost the bottom line.
- Ensure all team members follow company policies, Health and Safety requirements, and relevant legislation to minimise risks and protect the business's reputation.
- Offer oversight and support to prevent accidents and maintain consistency across all areas.
- Build a culture of effective people management through recruitment, performance management, training, and talent management.
Note: As a leisure and hospitality business, peak times are during evenings and weekends. Flexibility to work during these hours is essential for this role. You may have one in three weekends off.
Ready to Join the Race? Apply now to be part of an amazing team! If you are shortlisted, you will receive an email from the recruitment team with next steps. Successful applicants will be required to undergo a DBS check in accordance with our safeguarding policies.
General Manager in Bristol employer: Team Sport
As a General Manager at Brent Cross, you will be part of a vibrant and dynamic team dedicated to delivering exceptional service in a bustling environment. The company fosters a culture of growth and development, offering ample opportunities for coaching and leadership advancement while promoting a diverse and inclusive workplace. With a commitment to maintaining high standards and a focus on employee well-being, Brent Cross is not just a place to work, but a community where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Bristol
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. We want to hear how you can lead by example, especially in a busy environment like Brent Cross.
✨Tip Number 3
Be ready to discuss how you handle flexibility in your work schedule. Since this role requires working evenings and weekends, share your experiences managing time and adapting to changing situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website to make sure your application gets the attention it deserves!
We think you need these skills to ace General Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience, budget management, and any relevant health and safety knowledge to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your hands-on approach will help make Brent Cross a standout place to work and visit.
Show Off Your Flexibility:Since the operation runs 7 days a week, let us know about your availability and willingness to work during peak times. We love candidates who are ready to jump in when the going gets tough!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at Team Sport
✨Know Your Operations Inside Out
Before the interview, make sure you understand the daily operations of the company. Familiarise yourself with their Standard Operating Procedures (SOP) and be ready to discuss how you would ensure these are followed while maintaining high service standards.
✨Showcase Your Leadership Style
Be prepared to share examples of how you've successfully led teams in the past. Highlight your adaptability in communication and how you motivate your crew, especially during busy periods. This will demonstrate that you can set the right tone for the site.
✨Demonstrate Financial Acumen
Since managing budgets is key, come equipped with examples of how you've kept costs within limits and maximised profitability in previous roles. Discuss any innovative revenue streams you've implemented to boost the bottom line.
✨Emphasise Health and Safety Knowledge
Given the importance of Health and Safety in this role, be ready to talk about your knowledge of relevant legislation and how you've ensured compliance in past positions. This shows you're proactive about minimising risks and protecting the company's reputation.
