Full-time Permanent Level 6 - Executive / Mid-Level Posted 18 Sep 2026 Description Head of E-commerce Organisation: Team RH Location: Gateshead Office Reporting to: Chief Commercial Officer Contract: Full Time, Permanent About the Role Team RH is a high-performance, results-driven brand built on discipline, accountability and measurable outcomes. Operating across wholesale, trade, retail B2B, direct-to-consumer (D2C), e-commerce and export markets, marketing plays a critical role in driving traffic, customer acquisition and brand growth. The Head of E-commerce owns the strategy, performance and technical development of Team RH's e-commerce channel, with full accountability for online revenue growth. You’ll lead a multi-disciplinary team of Shopify developers, CRO specialists and data analysts, translating commercial targets into a high-performing, scalable and data-led online store. The role requires strong technical fluency in Shopify, a rigorous approach to conversion and data, and the leadership skills to build and develop a high-performing team. You’ll report to the Chief Commercial Officer and work closely with Marketing, Paid Media, Supply Chain and Customer Service, representing e-commerce in senior leadership and commercial planning as the channel grows. Key Responsibilities Own the e-commerce strategy and roadmap, aligned to wider commercial and brand objectives. Set and be accountable for online revenue, conversion and profitability targets. Report to the Chief Commercial Officer on e-commerce performance, risks and opportunities. Build the business case for platform investment, tooling and headcount. Identify and prioritise growth opportunities across the D2C and e-commerce channel. Line-manage and develop Shopify developers, CRO specialists and data analysts. Set objectives, priorities and workload for each function, ensuring alignment to commercial goals. Coach the team on best practice, platform capability and testing methodology. Recruit, onboard and grow the e-commerce team as the business scales. Act as the primary point of escalation for e-commerce technical and performance issues. 3. Platform
Head of E-Commerce
