At a Glance
- Tasks: Convert inquiries into holiday bookings and provide top-notch customer service.
- Company: Join a successful customer contact team in vibrant Canary Wharf.
- Benefits: Earn £12.79 per hour plus uncapped commission and enjoy hybrid working.
- Other info: Enjoy career progression, employee perks, and 20 days holiday plus bank holidays.
- Why this job: Make travel dreams come true while boosting your sales skills.
- Qualifications: Fluent in Spanish and English with sales or customer service experience.
The predicted salary is between 25000 - 30000 £ per year.
Location: Hybrid, Canary Wharf, London (3 days in the office)
Salary: £12.79 per hour + uncapped commission
Hours: 40 hours per week, Monday to Saturday on a rota basis
TeamJobs is recruiting for a Spanish Speaking Sales & Customer Service Agent to join a successful customer contact team based in Canary Wharf. This is a sales focused role where you'll convert inbound enquiries into holiday bookings, provide outstanding customer service, and maximise sales through upselling and cross-selling opportunities. Following full training, you'll work in a hybrid environment with excellent opportunities for career progression.
Key Responsibilities- Converting inbound enquiries into bookings
- Identifying customer needs and recommending suitable holiday packages
- Upselling additional products and services
- Managing booking amendments, cancellations and confirmations
- Following up leads and supporting sales activity
- Maintaining accurate customer records
- Working towards individual and team sales targets
- Fluent in Spanish and English
- Previous sales and/or customer service experience
- Confident communicator with strong relationship-building skills
- Target-driven and commercially minded
- Organised with good attention to detail
- Experience within travel, hospitality or tourism would be beneficial
- Uncapped commission scheme
- Hybrid working
- Full training provided
- Career progression opportunities
- Life insurance
- Employee discounts and perks
- 20 days holiday plus bank holidays, increasing with service
Apply today to find out more.
Spanish Speaking Sales & Customer Service Agent in City of London employer: Team Jobs
At TeamJobs, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and development. Located in the vibrant Canary Wharf, our hybrid working model allows for flexibility while providing comprehensive training and uncapped commission opportunities, ensuring that our Spanish Speaking Sales & Customer Service Agents can thrive both personally and professionally. With a focus on employee well-being, we offer generous holiday allowances, life insurance, and exclusive discounts, making us a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Spanish Speaking Sales & Customer Service Agent in City of London
✨Tip Number 1
Get to know the company! Research TeamJobs and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your sales experience and language skills. This is your chance to shine, so make it engaging and relevant to the role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Spanish Speaking Sales & Customer Service Agent in City of London
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being fluent in Spanish and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience:When you're writing about your previous sales or customer service experience, be specific! Use examples that showcase your ability to upsell and provide excellent customer service. We love seeing how you've made a difference in past roles.
Be Target-Driven:This position is all about hitting those sales targets, so don’t forget to mention any achievements related to sales goals in your application. Show us how you’ve smashed targets in the past and how you plan to do it with us!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Team Jobs
✨Brush Up on Your Spanish
Since this role requires fluency in Spanish, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios related to customer service and sales in Spanish to showcase your confidence.
✨Know the Product Inside Out
Familiarise yourself with popular holiday packages and services that the company offers. Being able to discuss these intelligently during the interview will demonstrate your enthusiasm and readiness to upsell and cross-sell effectively.
✨Showcase Your Sales Skills
Prepare examples from your previous experience where you successfully converted inquiries into sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your target-driven mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team dynamics, sales targets, or opportunities for career progression to leave a lasting impression.
