Ecommerce Execution Manager EMEA in Basingstoke

Location: Basingstoke / Hybrid

Salary: £42,000-£47,000 DOE

About the Company

My client is a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Ecommerce is a key strategic growth channel, with increasing investment behind digital shelf performance, retailer execution, content quality, campaign delivery and commercial growth across priority markets. The business is building a lean, high-performing ecommerce team focused on speed, accountability and measurable results. This role will play a pivotal part in making sure ecommerce priorities are executed consistently, accurately and at pace across the region.

The Role

Reporting to the Head of Ecommerce EMEA, the Ecommerce Execution Manager will act as the operational engine behind ecommerce delivery across priority brands, SKUs, retailers and markets. This is a highly collaborative, hands-on role responsible for turning ecommerce strategy into action. You will coordinate market teams, internal stakeholders, agencies and retailer requirements to ensure product content, launches, campaigns, promotions, digital shelf improvements and trading priorities are delivered accurately, on time and to the highest standard. You will thrive in a fast-paced environment, taking ownership of execution, proactively removing blockers and continuously improving ways of working to maximise commercial impact across EMEA.

• Execution & Delivery Management
• Translate ecommerce priorities into clear execution plans across priority retailers, SKUs and markets.
• Coordinate product content updates, enhanced content, product launches, promotional activity, campaign changes and digital shelf improvements.
• Ensure actions are delivered on time, to agreed quality standards and in line with brand, retailer and market requirements.
• Maintain clear visibility of delivery status, risks, owners and next steps across all key initiatives.

• Ecommerce Content Governance
• Ensure product content is accurate, complete, retailer-ready and optimised across priority retailer websites.
• Coordinate copy, imagery, videos, enhanced content and digital assets with internal teams, agencies and local markets.
• Track content gaps, compliance issues and retailer requirements, ensuring actions are followed through to completion.
• Support high-quality product detail pages for priority SKUs, with a focus on accuracy, consistency and conversion.

• Retailer Platform Management
• Coordinate ecommerce execution across priority retailer platforms and digital commerce channels.
• Validate successful implementation of listings, attributes, pricing inputs where relevant, imagery, content and campaign assets.
• Support digital merchandising activity that improves product visibility, discoverability and the online customer experience.
• Monitor retailer platform execution issues and work with internal teams, agencies and partners to resolve them quickly.

• Cross-Market Coordination
• Work closely with local ecommerce teams, Sales, Marketing, Brand, Supply and external agencies.
• Align stakeholders on priorities, timelines, owners, deliverables and execution standards.
• Build strong working relationships across multiple international markets while keeping delivery moving at pace.

• Campaign & Launch Readiness
• Coordinate ecommerce readiness for product launches, seasonal campaigns and key trading moments.
• Ensure content, assets, promotional messaging and retailer requirements are in place ahead of launch.
• Support commercial initiatives by keeping execution plans clear, tracked and delivered.
• Conduct pre-launch checks to identify and close gaps before activity goes live.

• Performance Tracking & Reporting
• Track execution progress against agreed KPIs, timelines and service levels.
• Produce simple weekly updates highlighting delivery status, risks, actions, blockers and progress.
• Use digital shelf and execution data to identify gaps, prioritise actions and improve performance.
• Help the team focus on the highest-impact activities rather than spreading effort too thinly.

• Continuous Improvement
• Review workflows to improve speed and efficiency.
• Standardise ecommerce processes across EMEA.
• Introduce best-practice documentation and execution frameworks.
• Drive continuous improvement with teams and agencies.

• Agency & Stakeholder Management
• Manage agency deliverables, timelines, feedback loops and follow-through.
• Hold stakeholders accountable in a constructive, collaborative and solutions-focused way.
• Escalate delivery risks early while maintaining momentum and ownership.

• Blocker Removal & Issue Resolution
• Identify risks including missing assets, market delays, system issues and bottlenecks.
• Resolve or escalate issues promptly.
• Ensure critical activities are not delayed by dependencies.

• Hands-On Support
• Support hands-on content updates, checks and follow-ups where needed.
• Coordinate urgent retailer requests and ensure the right owners are engaged quickly.
• Support campaign implementation, content gap closure and retailer launch readiness.
• Be willing to get into the detail when required, rather than only managing from a distance.

What We're Looking For

• 3-5 years' experience in ecommerce, digital commerce operations, marketplace execution, retail content or a similar hands-on digital role.
• Experience within FMCG, consumer goods, beauty, personal care, retail or a related branded environment would be advantageous.
• Strong execution mindset with excellent attention to detail and a bias for action.
• Highly organised, structured and comfortable managing multiple priorities, stakeholders and deadlines.
• Confident coordinating across markets, agencies and internal teams to keep delivery moving.
• Proactive, persistent and comfortable constructively challenging when something is not moving fast enough.
• Resilient under pressure and motivated by making things happen.
• Comfortable working in a fast-paced, evolving environment where ownership and accountability are essential.

Why Join?

This is an exciting opportunity to join a growing ecommerce team where execution is at the heart of commercial success. You'll work across leading retailers and brands, helping shape ecommerce execution across EMEA. You'll have genuine ownership, visibility and influence in a business that values pace, accountability and continuous improvement. If you're someone who enjoys turning plans into action, solving problems and delivering measurable results, I'd love to hear from you.