At a Glance
- Tasks: Lead commercial frameworks and analytics to boost ecommerce performance across EMEA.
- Company: Global consumer goods leader with a focus on beauty and lifestyle brands.
- Benefits: Competitive salary, hybrid work, generous holidays, and comprehensive health coverage.
- Other info: Join a dynamic team with a commitment to growth and innovation.
- Why this job: Drive impactful decisions in a fast-paced environment and shape the future of ecommerce.
- Qualifications: 5+ years in Commercial Excellence or related fields with strong analytical skills.
The predicted salary is between 67500 - 82500 £ per year.
Location: Basingstoke / Hybrid (2 days WFH)
Salary: £70K-£80K DOE + Bonus + Excellent Benefits
About the Company
My client is a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. With Ecommerce a key growth priority and increasing focus on driving sell-out performance, conversion and execution across priority SKUs and retailers. The business is building a lean, high-impact team focused on accelerating performance where it matters most, with clear ownership of outcomes and a strong bias for execution.
The Role
Reporting to the Head of eCommerce EMEA, the Commercial Excellence Lead will lead the development of commercial frameworks, analytical tools and governance processes that improve decision-making across the ecommerce business. You will act as the central expert for pricing, promotional effectiveness, investment optimisation and commercial performance, partnering closely with Ecommerce, Sales, Finance and Category teams. The role will help ensure resources are directed toward the highest-value opportunities while improving profitability, reducing inefficiencies and supporting long-term growth.
Key Responsibilities
- Pricing Strategy & Commercial Governance
- Develop pricing principles, frameworks and guidance across ecommerce channels and retailers
- Monitor pricing trends and market dynamics to identify risks and opportunities
- Support commercially informed pricing decisions through analysis and recommendations
- Develop tools and reporting that improve pricing transparency and visibility across EMEA
- Identify commercial risks arising from significant pricing disparities across markets and channels
- Promotional Effectiveness
- Develop promotional guidelines and evaluation frameworks
- Analyse promotional performance and ROI across markets and retailers
- Identify opportunities to improve promotional effectiveness and investment efficiency
- Establish robust post-promotion review processes and performance measurement
- Support customer and ecommerce teams with evidence-based recommendations
- Commercial Performance & Profitability
- Identify opportunities to improve:
- Net Sales Value
- Gross Profit
- Net Realisation
- Customer Profitability
- Analyse the impact of pricing, promotional and portfolio decisions on commercial performance
- Support annual planning and commercial reviews with insight-led recommendations
- Quantify financial impact and prioritise the highest-value opportunities
- Portfolio, Mix & Assortment Optimisation
- Partner with Market and Ecommerce teams to optimise product mix and assortment
- Support prioritisation of hero SKUs and priority retailers
- Identify opportunities to improve profitable mix by retailer, channel and market
- Develop recommendations that balance growth, margin and customer value
- Performance Analytics & Business Partnering
- Build scorecards and dashboards across key commercial metrics
- Monitor performance across pricing, promotions, margin and portfolio mix
- Translate data into clear recommendations for senior stakeholders
- Act as a trusted commercial partner to Ecommerce, Sales and Marketing teams
- Capability Building
- Help embed commercial excellence principles across EMEA
- Develop tools, frameworks and best practices that improve decision quality
- Promote data-driven decision making and commercial discipline
- Support capability development across local and regional teams
What We're Looking For
- 5+ years' experience within Commercial Excellence, Revenue Growth Management, Category Management, Commercial Finance, Sales Strategy or related disciplines
- Strong understanding of:
- Pricing strategy
- Promotional effectiveness
- Commercial investment management
- Portfolio optimisation
- Profitability analysis
- Proven ability to convert complex data into actionable recommendations
- Strong commercial and financial acumen with a clear understanding of P&L drivers
- Experience influencing senior stakeholders within a matrix organisation
- Advanced Excel skills; experience with Power BI or similar tools advantageous
- Comfortable operating in a fast-paced, evolving environment
Benefits
- Competitive salary + annual bonus
- 35 hours per week 9.00 to 17.00 Hybrid 3 days in the office 2 WFH
- Holidays 25 per year- up to 28 days + Bank Holidays
- Pension contributions
- Private Medical Health cover including family
- Private Dental Cover, Critical Illness cover, Life Assurance, Eye Care Scheme
- An Employee Assistant Programme
- Subsidised Sport Membership Scheme to a value of £250 per year
- Beautiful contemporary offices and wonderful working culture!
Apply now/get in touch to find out more about this fantastic opportunity!
Commercial Excellence Lead - Ecommerce EMEA in Basingstoke employer: Team Jobs - Executive
At Team Jobs - Executive, we pride ourselves on being an excellent employer by fostering a collaborative work environment that encourages professional growth and development. Our North London location offers a vibrant community, and with benefits like a comprehensive health plan, we ensure our employees feel valued and supported in their roles as they provide top-notch service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Excellence Lead - Ecommerce EMEA in Basingstoke
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
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✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Team Jobs - Executive!
We think you need these skills to ace Commercial Excellence Lead - Ecommerce EMEA in Basingstoke
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Team Jobs - Executive, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Team Jobs - Executive and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Team Jobs - Executive that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Team Jobs - Executive
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
